Infotel UK is seeking a ServiceNow Business Analyst to bridge business stakeholders and technical delivery teams in Glasgow. The role involves analysing processes, refining requirements, and translating them into actionable ServiceNow user stories and configurations, across ITSM, CSM, or HRSD modules.
You will drive workflow optimisation while aligning customisations with platform best practices. The candidate will collaborate with developers, testers, and end users to design UAT scripts, define
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ServiceNow Business Analyst: Drive ITSM/CSM Optimizations in Glasgow employer: Infotel-Uk
Infotel UK is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the manufacturing sector. With a strong focus on employee growth, we provide ample opportunities for professional development and training, ensuring our team members are equipped to excel in their roles. Located in a vibrant area, we also offer competitive benefits and a commitment to maintaining a healthy work-life balance, making us an attractive choice for those seeking meaningful and rewarding employment.
