Infotel UK Consulting seeks a ServiceNow Business Analyst in Prestwick for the initial three months to bridge business stakeholders and delivery teams. You will analyse processes, refine requirements, and translate them into ServiceNow user stories and configurations across ITSM, CSM, or HRSD.
You will lead discovery sessions, map workflows, and maintain the sprint backlog with Product Owners and Developers, ensuring alignment with platform best practices and continuous improvement.
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ServiceNow BA: ITSM/CSM/HRSD Workflows & Backlog in Glasgow employer: Infotel UK Consulting
Infotel UK Consulting is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about driving innovative IT solutions. With a strong emphasis on Agile methodologies and hybrid delivery practices, employees are empowered to lead multi-disciplinary teams while enjoying ample opportunities for professional growth and development. Located in a vibrant area, the company offers a supportive environment where your contributions are valued, making it an ideal place for meaningful and rewarding employment.
