Info-Tech fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development. We provide financial support for professional development and training. As an Account Manager, you will manage a book of business by providing a range of operational, administrative and call based client support and relationship management with the goal of renewing client memberships and growing accounts through effective cross selling. Major Responsibilities Create and execute sales and service activity plans. Own all account management conversations with secondary account stakeholders. Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales. Complete scheduled and ad hoc data queries of our CRMEnsure the CRM contains accurate account details and contact information. Competitive compensation and comprehensive benefits package. Hybrid working model – 4 days in-office, 1 day remote (WeWork, 10 York Road, Waterloo, London) - time-off policy, including summer hours and a winter holiday break. Funding for training, courses, and professional development. Employee scholarship programme and long-service awards (including travel incentives)."3+ years of Account Management experience, with a proven track record of success. Experience working as part of a team an asset. Understand client needs/requests and be able to say it back to them/find analyst to support them. Planning & Organization: Set daily schedules, plan territory, setting plans for account growth ext. Time management: Sets own goals around conversations that demonstrates a commitment to professional development; takes ownership of own performance; monitor progress and communicate/ask for help when off pace for goal attainmentActive listening: Bilingual proficiency in French, Spanish, German or Swiss German is preferred to support our diverse client base globally.Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process. ACCOU004759Job Category: SalesSchedule: Full-Time
Account Manager - Hybrid Remote in London employer: InfoTech Research Group
Info-Tech Research Group is an exceptional employer, recognised by Forbes as one of Canada's Best Employers for 2026, offering a high-performance, entrepreneurial culture that values ownership and results. With a robust training programme, ongoing sales coaching, and ample opportunities for career growth, employees thrive in a supportive environment that encourages personal and professional development. Located in London, the office features unique amenities such as a Barcade area, wellness centre, and rooftop patio, making it a vibrant place to work while focusing on meaningful new-business sales.
