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- Tasks: Lead digital transformation and enhance customer satisfaction in a local government authority.
- Company: Local government authority focused on improving technology and customer experience.
- Benefits: Hybrid working, competitive salary, and the chance to make a real difference.
- Why this job: Shape the future of public services and drive impactful change in your community.
- Qualifications: Proven leadership in large organisations, preferably in the public sector.
- Other info: Exciting opportunity for career growth and innovation in a supportive environment.
The predicted salary is between 125350 - 135928 £ per year.
A local government authority in the United Kingdom is seeking a Director of Technology and Customer Experience. This role involves leading strategic digital transformation, enhancing customer satisfaction, and overseeing IT operations.
The ideal candidate will have a proven track record in large organizations, preferably within the public sector, and possess exceptional leadership skills.
This is a hybrid working role with an annual salary range of £125,350 - £135,928.
Director of Tech & Customer Experience (Hybrid) in Oxford employer: Infotec
Contact Detail:
Infotec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Tech & Customer Experience (Hybrid) in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by researching the organisation and its recent projects. We want you to show them that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their digital transformation.
✨Tip Number 3
Practice your leadership stories! Think of examples from your past roles where you’ve led teams or driven change. We want you to be ready to showcase your exceptional leadership skills when they ask about your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can enhance customer satisfaction and lead IT operations effectively.
We think you need these skills to ace Director of Tech & Customer Experience (Hybrid) in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Tech & Customer Experience role. Highlight your leadership experience and any relevant achievements in digital transformation to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about enhancing customer satisfaction and how your background makes you the perfect fit for this hybrid role. Be genuine and let your personality come through.
Showcase Your Public Sector Experience: If you've worked in large organisations, especially within the public sector, make sure to emphasise that in your application. We’re looking for someone who understands the unique challenges and opportunities in this space.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Infotec
✨Know Your Stuff
Make sure you’re well-versed in the latest trends in digital transformation and customer experience. Brush up on your knowledge of IT operations, especially within the public sector, as this will show that you understand the unique challenges and opportunities in this field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and projects in large organisations. Be ready to discuss your leadership style and how it aligns with enhancing customer satisfaction and driving strategic initiatives.
✨Understand the Organisation's Goals
Research the local government authority’s current digital initiatives and customer service strategies. This will help you tailor your responses to demonstrate how your vision aligns with their goals and how you can contribute to their success.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your interest in the role and the organisation. Inquire about their current challenges in tech and customer experience, and how they envision the future of these areas. This shows you’re proactive and genuinely interested in making a difference.
