At a Glance
- Tasks: Create engaging social media content and support video production for various platforms.
- Company: Join a dynamic team at Durham County Council, committed to creativity and innovation.
- Benefits: Enjoy competitive pay, generous leave, and flexible hybrid working options.
- Other info: Diverse workplace with a commitment to equality and inclusion.
- Why this job: Make your mark in digital communications and help shape our online presence.
- Qualifications: Level 5 education or equivalent experience in marketing and social media.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced individual who has well-developed creative writing skills across a variety of different formats and audiences and an ability to operate under tight pressure timelines.
WHAT IS INVOLVED?
You will:-
- Play a key role in the creation of social media content across a number of channels and platforms
- Support the digital team in video production
- Work closely with digital team to analyse and interpret social media data to find trends
- Support the wider communications and marketing team with a variety of communications tasks from writing social media messages to the production of online advertising.
We encourage you to contact Oliver Wilcock, Team Leader - Digital Communications via email at oliver.wilcock@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
You should:-
- Be educated to Level 5 or be able to demonstrate exceptional previous experience and knowledge.
- Have experience in marketing services and products including development and delivery of marketing plans and campaigns to deliver successful outcome
- Have experience of social media communications across a range of platforms including live events
Please refer to the attached Person Specification for the full criteria.
INTERVIEWS
Interviews will be held on Monday 10 November 2025.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable.
Explore the full range of rewards and benefits on our website(https://www.durham.gov.uk/article/26895/Rewards-and-benefits-if-you-work-for-us)
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website(https://www.durham.gov.uk/article/2083/How-to-apply-for-a-job-with-us)
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentCES@durham.gov.uk
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
CONNECT WITH US
Follow us on Instagramhttps://www.instagram.com/dccjobsandcareers/
Like us on Facebookhttps://www.facebook.com/durhamcountycounciljobsandcareers
Visit our websitedurham.gov.uk/jobsandcareerswithus
Apply forMultimedia Senior Support Officer
This role expires28/10/2025.
Help us break the news – share your information, opinion or analysis
Multimedia Senior Support Officer (Full Time) in North East employer: Infotec
Durham County Council is an excellent employer that values creativity and innovation, offering a supportive work culture where employees can thrive. With a competitive rewards package, generous annual leave, and flexible working arrangements, we prioritise employee well-being and growth. Our commitment to equality, diversity, and inclusion ensures a welcoming environment for all, making it a meaningful place to contribute to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Multimedia Senior Support Officer (Full Time) in North East
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Infotec and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Infotec are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Infotec on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Infotec. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Multimedia Senior Support Officer (Full Time) in North East
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Infotec. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Infotec:Show us that you’ve done your homework! In your application, briefly mention what you admire about Infotec’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Infotec
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Infotec will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Infotec, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
