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- Tasks: Deliver top-notch IT support and maintain hardware in a fast-paced environment.
- Company: Local council in Harrogate with a focus on community service.
- Benefits: Hybrid working, pension scheme, and employee discounts.
- Why this job: Join a supportive team and enhance your tech skills while making a difference.
- Qualifications: Good knowledge of Windows OS, Microsoft Office, and IT best practices.
- Other info: Great opportunity for career growth in a collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
A local council in Harrogate is seeking a Technology Support Engineer to deliver high-quality IT support and customer service. You will implement and maintain IT hardware, resolve incidents, and assist colleagues in a collaborative and fast-paced environment.
With a focus on interpersonal skills and technical knowledge, this role offers an opportunity for hybrid working and includes a range of benefits such as a pension scheme and employee discounts.
Candidates should have good knowledge of Windows OS, Microsoft Office, and IT best practices.
Technology Support Engineer - Public Sector IT, Hybrid in Harrogate employer: Infotec
Contact Detail:
Infotec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Support Engineer - Public Sector IT, Hybrid in Harrogate
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the local council in Harrogate on LinkedIn. A friendly chat can give us insider info about the team and the work culture, plus it might just get your name on the hiring manager's radar.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss Windows OS and Microsoft Office, as well as any IT best practices. Practising common interview questions will help us articulate our experience and show off our problem-solving abilities.
✨Tip Number 3
Showcase your interpersonal skills during the interview. Remember, this role is all about delivering high-quality IT support and customer service. We should be ready to share examples of how we've successfully collaborated with colleagues or resolved customer issues in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status and any updates directly from there.
We think you need these skills to ace Technology Support Engineer - Public Sector IT, Hybrid in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows OS and Microsoft Office. We want to see how your skills match the role, so don’t be shy about showcasing your technical knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your interpersonal skills can contribute to our collaborative environment. Let us know what makes you the perfect fit!
Showcase Your Problem-Solving Skills: In your application, include examples of how you've resolved IT incidents in the past. We love seeing candidates who can think on their feet and tackle challenges head-on, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Infotec
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS and Microsoft Office. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show that you have the technical know-how they’re looking for.
✨Show Off Your Customer Service Skills
Since this role involves delivering high-quality IT support, think of examples where you've provided excellent customer service. Prepare to share stories that highlight your interpersonal skills and how you’ve effectively communicated with colleagues or clients.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle common IT incidents or support requests. This will demonstrate your problem-solving abilities and your capacity to work in a fast-paced environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics and the types of projects you might be working on. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
