Lead Service Designer: Hybrid, User-Centric Transformation in Harrogate
Lead Service Designer: Hybrid, User-Centric Transformation

Lead Service Designer: Hybrid, User-Centric Transformation in Harrogate

Harrogate Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the design of user-centric services and enhance experiences for the community.
  • Company: Local government council in Harrogate focused on innovative service transformation.
  • Benefits: Hybrid work model, financial wellness programs, and exclusive discounts.
  • Why this job: Make a real difference in your community while leading exciting design projects.
  • Qualifications: Experience in service management and strong stakeholder engagement skills.
  • Other info: Join a collaborative team dedicated to user-centric transformation.

The predicted salary is between 36000 - 60000 £ per year.

A local government council in Harrogate is seeking a Lead Service Designer to transform services and enhance user experiences. The role involves overseeing the design of complex services, collaborating with multidisciplinary teams, and championing service design methodologies.

The successful candidate will have a background in service management and be skilled in stakeholder engagement. This position offers a hybrid work model and several employee benefits including financial wellness programs and discounts.

Lead Service Designer: Hybrid, User-Centric Transformation in Harrogate employer: Infotec

As a local government council in Harrogate, we pride ourselves on being an excellent employer that values innovation and community impact. Our hybrid work model promotes flexibility, while our commitment to employee growth is reflected in our financial wellness programs and discounts, ensuring a supportive and enriching work environment for all team members. Join us to make a meaningful difference in the lives of our residents through user-centric service design.
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Contact Detail:

Infotec Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Service Designer: Hybrid, User-Centric Transformation in Harrogate

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work in local government or service design. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your best service design projects. Make sure it’s user-centric and showcases your ability to enhance user experiences – this is key for the Lead Service Designer role.

✨Tip Number 3

Prepare for interviews by practising common questions related to service design and stakeholder engagement. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Lead Service Designer: Hybrid, User-Centric Transformation in Harrogate

Service Design Methodologies
User-Centric Design
Stakeholder Engagement
Collaboration with Multidisciplinary Teams
Service Management
Project Oversight
Transformational Leadership
Communication Skills

Some tips for your application 🫡

Show Your Passion for User-Centric Design: When writing your application, let us see your enthusiasm for transforming services and enhancing user experiences. Share examples of how you've put users at the heart of your design process in previous roles.

Highlight Your Collaborative Spirit: We love teamwork! Make sure to mention any experience you have working with multidisciplinary teams. Talk about how you’ve successfully collaborated with others to achieve common goals in service design.

Demonstrate Your Stakeholder Engagement Skills: In your application, showcase your ability to engage with stakeholders effectively. Provide specific instances where you’ve navigated complex stakeholder landscapes to drive service improvements.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better!

How to prepare for a job interview at Infotec

✨Know Your Service Design Inside Out

Make sure you’re well-versed in service design methodologies. Brush up on your knowledge of user-centric transformation and be ready to discuss how you've applied these principles in past projects. This will show that you’re not just familiar with the concepts, but that you can also implement them effectively.

✨Showcase Your Collaboration Skills

Since the role involves working with multidisciplinary teams, prepare examples of how you’ve successfully collaborated with different stakeholders. Think about specific challenges you faced and how you navigated them to achieve a common goal. This will demonstrate your ability to engage and lead diverse groups.

✨Prepare for Scenario-Based Questions

Expect questions that ask you to solve hypothetical problems related to service design. Practice articulating your thought process clearly and logically. Use the STAR method (Situation, Task, Action, Result) to structure your answers, which will help you convey your experience effectively.

✨Research the Local Government Context

Familiarise yourself with the local government council in Harrogate and its current services. Understanding their specific challenges and opportunities will allow you to tailor your responses and show genuine interest in how you can contribute to their mission of enhancing user experiences.

Lead Service Designer: Hybrid, User-Centric Transformation in Harrogate
Infotec
Location: Harrogate
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  • Lead Service Designer: Hybrid, User-Centric Transformation in Harrogate

    Harrogate
    Full-Time
    36000 - 60000 £ / year (est.)
  • I

    Infotec

    50-100
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