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- Tasks: Lead digital transformation and enhance customer experience across Oxfordshire.
- Company: Innovative local government focused on community improvement.
- Benefits: Competitive salary, hybrid working model, and impactful community outcomes.
- Why this job: Drive change and make a real difference in local services.
- Qualifications: Strong leadership in technology and customer experience transformation.
- Other info: Opportunity to work with diverse teams and shape the future of local governance.
The predicted salary is between 125350 - 135928 £ per year.
An innovative local government in the UK seeks a Director of Technology & Customer Experience to lead the digital transformation and enhance services across Oxfordshire. This pivotal role requires strategic oversight of IT operations and customer‑centric initiatives to deliver improved community outcomes.
The successful candidate will have a strong background in leading change and transforming customer experience, aligning with modern technology standards while managing diverse teams.
The position offers a competitive salary between £125,350 and £135,928 and a hybrid working model.
Director of Digital Transformation & Customer Experience employer: Infotec
Contact Detail:
Infotec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Digital Transformation & Customer Experience
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its digital transformation initiatives. We want you to show them you’re not just another candidate, but someone who truly understands their mission and can drive change.
✨Tip Number 3
Practice your pitch! You need to be able to articulate your vision for customer experience and digital transformation clearly. We recommend rehearsing with friends or using online tools to refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Director of Digital Transformation & Customer Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Digital Transformation & Customer Experience role. Highlight your leadership in digital transformation and customer-centric initiatives to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about enhancing customer experience and how your strategic oversight can make a difference in Oxfordshire. Keep it engaging and relevant!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've led change and improved services in previous roles. Numbers and outcomes speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Infotec
✨Know Your Digital Transformation Stuff
Make sure you brush up on the latest trends in digital transformation and customer experience. Be ready to discuss specific technologies and strategies you've implemented in the past that have led to successful outcomes.
✨Showcase Your Leadership Skills
Prepare examples of how you've led diverse teams through change. Highlight your ability to inspire and manage people, as this role requires strong leadership to drive customer-centric initiatives.
✨Understand the Local Context
Familiarise yourself with the local government landscape in Oxfordshire. Knowing the community's needs and how digital transformation can enhance services will show your commitment and strategic thinking.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's current digital initiatives and future goals. This not only shows your interest but also helps you gauge if the role aligns with your vision for customer experience.
