At a Glance
- Tasks: Lead and manage large outsourcing transitions while ensuring client satisfaction and profitability.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary, global opportunities, and continuous learning.
- Other info: Dynamic work environment with opportunities for global travel and career growth.
- Why this job: Make a real impact by steering clients through their digital transformation journey.
- Qualifications: 15+ years in sales and solution delivery; strong leadership and interpersonal skills.
The predicted salary is between 80000 - 100000 £ per year.
NOTE: Globally mobile for up to 60% - 80% of the time with an Infosys office location in EMEA (e.g. Germany, Belgium, Netherlands, Switzerland, Spain, Poland, UK, Sweden, Czech Republic, France, etc.)
Position Overview
Responsible for managing all aspects of the start up of large engagements (Transition period), with a primary focus on outsourcing using a global delivery model. Engaging with the account team during the pursuit process to deliver the end to end transition solution for the client; taking control, and leading, the due diligence exercise to reduce risk and uncertainty within Infosys’ offering to the client.
Responsibilities:
- Be the single point of accountability for transition activities
- Plan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilization
- Architect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responses
- Conduct workshops to help prospects define requirements and build a business case for outsourcing
- Provide leadership to cross-functional and cross-cultural engagement team members
- Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning.
- Lead the creation and execution of due diligence plans for new engagements
- Develop and use frameworks, tools and templates to support transition activities and improve engagement predictability
- Ensure the engagement team meets service level commitments upon completion of transition
- Provide effective turnover to the engagement manager prior to the end of transition
Requirements:
- 15+ years of sales, solution development and delivery experience with large Systems Integrator/ Consulting Company (someone who was responsible for delivering what they designed and sold)
- Experience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering services in large deals (>50 Mn USD)
- Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)
- Ability to develop/maintain positive client relationships and monitor client satisfaction
- Demonstrated success in a matrix management environment
- Whilst not essential holding a bachelors or master degree in computer science or business administration would be a distinct advantage
- Proven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get results
- Expert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environment
- Ability to manage both engagements and projects
- Deep understanding of IT outsourcing sourcing/delivery models
- Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding
- Strong teamwork and interpersonal skills at all management levels
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Transition Manager - Germany employer: Infosys
Infosys is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across diverse teams. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring our team members are equipped to excel in their roles while navigating exciting global projects. Located in EMEA, our offices offer a vibrant environment where employees can thrive, supported by a commitment to inclusivity and equal opportunity.
StudySmarter Expert Advice🤫
We think this is how you could land Transition Manager - Germany
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Infosys or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common questions for Transition Managers. We recommend practising your answers with a friend or in front of a mirror to boost your confidence and ensure you come across as the expert you are.
✨Tip Number 3
Showcase your experience with global delivery models during interviews. Use specific examples from your past roles to demonstrate how you've successfully managed transitions and built client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Infosys.
We think you need these skills to ace Transition Manager - Germany
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Transition Manager role. Highlight your experience in managing large transitions and your ability to engage with clients effectively. We want to see how your skills align with what we're looking for!
Showcase Your Experience:Don’t just list your previous jobs; tell us about your achievements! Use specific examples that demonstrate your success in transition management and client relationships. We love seeing how you've made an impact in your past roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Infosys
✨Know Your Transition Management Inside Out
Make sure you’re well-versed in transition management principles, especially in a global delivery model. Brush up on your experience with large-scale transitions and be ready to discuss specific examples where you successfully led complex projects.
✨Demonstrate Your Client Relationship Skills
Prepare to showcase your ability to build and maintain positive client relationships. Think of instances where you’ve turned around a challenging client situation or improved satisfaction levels, as this will resonate well with the interviewers.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills in real-world situations. Practice articulating how you would handle various challenges during the transition phase, focusing on risk reduction and effective resource allocation.
✨Showcase Your Cross-Cultural Leadership
Since the role involves working with cross-functional and cross-cultural teams, prepare to discuss your experiences leading diverse teams. Highlight how you’ve navigated cultural differences and fostered collaboration to achieve project goals.
