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For Companies At a Glance
- Tasks: Drive client engagement and lead strategic account management for innovative AI solutions.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Make a real impact by shaping client relationships and driving business success.
- Qualifications: Experience in sales and account management, with strong leadership skills.
- Other info: Dynamic role with travel opportunities across Europe and a focus on innovation.
The predicted salary is between 48000 - 84000 £ per year.
Overview
Role: Senior Practice Engagement Manager
Location: Anywhere in Europe, preferably UK, Germany, Netherlands
Travel %: 50%
Business verticals: Services, Utilities, Resources and Energy + Manufacturing and Telecom + Life Sciences and Healthcare
Job Description
The Senior Practice Engagement Manager – Practice Sales role at Infosys Aster, centered on the AI Amplified Marketing Suite, is pivotal in driving business success through strategic client engagement and account management. This position requires the individual to provide insightful client introductions and context to internal teams, navigate accounts to identify diverse deal opportunities, and lead pursuit teams effectively. Managing client expectations and maintaining the Infosys price premium are crucial, alongside a strong focus on enhancing client satisfaction and expanding the account as per strategic plans. The role demands strategic thinking, exceptional relationship management, and effective communication skills to foster long-term partnerships and demonstrate business value to clients.
Responsibilities
- Client Introductions and Contextual Understanding: Act as the bridge between clients and internal teams by providing valuable introductions and contextual insights. This enables the team to tailor solutions that meet client-specific needs and expectations.
- Deal Identification: Skillfully navigate client accounts to uncover various opportunities for business deals. This involves a keen understanding of the clients' business and marketing landscape and a proactive approach to identifying potential areas for collaboration and expansion.
- Pursuit Team Leadership: Formulate and lead dedicated pursuit teams that are aligned with the strategic objectives of Infosys Aster. Guide these teams in developing compelling proposals and solutions that resonate with client needs.
- Strategic Pricing and Negotiation: Recommend and defend competitive win prices, ensuring they align with client value perceptions while maintaining Infosys' price premium.
- Client Expectations and Relationship Management: Set and manage client expectations effectively, ensuring transparent communication and mutual understanding. Develop and execute comprehensive account plans that enhance client satisfaction and drive account growth.
- Market Insight and Competitor Analysis: Stay informed about industry trends, client drivers, and competitor moves. Use this intelligence to adapt strategies and maintain Infosys' leadership position in the market.
- Contract and Account Operations: Oversee the contracting process, ensuring swift closure and acceptable risk levels. Handle escalations related to service delivery, payment disputes, and client complaints to maintain a smooth operational workflow.
- Account Growth and Strategic Planning: Develop and review strategic account plans to ensure alignment with business goals. Engage with various client departments and stakeholders to expand the footprint of Infosys services.
- Mentorship and Team Development: Mentor the account team and collaborate with delivery managers to provide feedback and guidance, fostering a high-performance culture and enhancing client delivery outcomes.
The Senior Practice Engagement Manager – Practice Sales must demonstrate a deep understanding of client dynamics, the ability to influence stakeholders, and a commitment to delivering business value that strengthens Infosys' position as a trusted, innovative partner. This role not only aims to meet but exceed client expectations, thereby driving significant growth and success for both Infosys and its clients.
Required Qualifications
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience.
- Significant business development and project management experience.
- Experience in the Manufacturing industry vertical.
- Track record of interacting and building relationships with C-level client contacts.
- Hands-on experience with proposal creation and leading proposal presentations.
- Strong leadership, interpersonal, communication and presentation skills.
- Wide variety of IT and business consulting engagement experience.
- U.S. citizenship or permanent residency required, we are not able to sponsor this position at this time.
Preferred Qualifications
- MBA degree or foreign equivalent and 10+ years of experience.
- Knowledge of industry specific go-to-market solutions.
- Good understanding of industry specific business issues and drivers.
- Global Delivery Model experience.
- Experience managing large multi-location consulting engagement teams.
- Track record as an Account Manager in a rapidly growing client relationship.
Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Work Location: London
Country: United Kingdom
State / Region / Province: London
Company: ITL UK
Interest Group: Infosys Limited
Role Designation: 2817ASPEGM Senior Practice Engagement Manager
Sr. Client Partner Aster - London, UK employer: Infosys
Contact Detail:
Infosys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Client Partner Aster - London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show them you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience and how it relates to the role you’re applying for. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the position and reinforces your interest in joining their team.
We think you need these skills to ace Sr. Client Partner Aster - London, UK
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with the values and goals of Infosys Aster. Show us that you get what we do and how you can contribute!
Be Specific and Relevant: When detailing your experience, focus on specific achievements that align with the role. Use examples that highlight your skills in client engagement, proposal creation, and relationship management. We want to see how you can bring value to our team!
Show Your Personality: While professionalism is key, don’t be afraid to let your personality shine through. We appreciate authenticity! Share your passion for the industry and what excites you about the opportunity at Infosys Aster.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Infosys
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the clients you'll be working with. Research their business models, recent news, and challenges they face in the industry. This knowledge will help you demonstrate your ability to provide valuable insights and tailor solutions that meet their specific needs.
✨Showcase Your Proposal Skills
Be prepared to discuss your experience in creating compelling proposals. Bring examples of past proposals you've worked on, highlighting how they addressed client problems and achieved business outcomes. This will showcase your thought leadership and collaborative skills, which are crucial for the role.
✨Demonstrate Strategic Thinking
During the interview, illustrate your strategic thinking by discussing how you've identified deal opportunities in previous roles. Share specific examples of how you navigated client accounts and led pursuit teams to success. This will show your potential employer that you can drive account growth effectively.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like pricing strategies and client expectations. Remember, it's not just about what you say, but how you say it that can make a lasting impression.
