At a Glance
- Tasks: Lead transformative IT programmes, influencing C-suite stakeholders and ensuring successful delivery.
- Company: Join a leading tech firm known for innovation and strategic partnerships.
- Benefits: Competitive salary, bonuses, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact by driving large-scale digital transformations.
- Qualifications: 20+ years in IT programme management with strong leadership skills.
The predicted salary is between 80000 - 100000 € per year.
The Program Director is a strategic and results-oriented leader responsible for orchestrating the delivery of large-scale, complex, and transformative IT/Technology programs that span multiple business units and client organizations. A critical component of this role is managing and influencing stakeholders at the highest levels within the client organization (C-suite), ensuring alignment and navigating complex organizational dynamics. As a strategic partner, this role champions comprehensive planning, best-in-class execution, and robust governance to deliver significant business outcomes for the client. The director must own the overall program success, from presales and strategic planning to flawless execution and benefits realization.
Scope of Responsibilities
- Establish trusted advisor status: Serve as the primary, C-suite-facing point of contact for the client, building and nurturing a strategic, long-term relationship based on transparency and value delivery.
- Align and influence: Lead executive steering committee meetings, workshops, and business reviews, influencing decisions and ensuring sustained alignment with the client's evolving business priorities and digital strategy.
- Proactive issue and risk communication: Manage and communicate program risks, issues, and progress to executive stakeholders with a "no surprises" approach, presenting clear options and recommendations for resolution.
- Translate technical to strategic: Act as the bridge between the service provider's delivery teams and the client's executive leadership, articulating complex IT programs and their impact in terms of business value, ROI, and strategic objectives.
- Own end-to-end program lifecycle: Take full ownership of the entire program, from defining the strategic roadmap and vision during the presales and discovery phase through final delivery and benefits measurement.
- Orchestrate complex delivery: Lead the coordination of multiple, interconnected projects, workstreams, and delivery teams, including those specializing in areas such as cloud migration, enterprise applications, and AI/GenAI.
- Manage contractual obligations: Ensure all deliverables, milestones, and scope are met according to the Statement of Work (SOW) and that any deviations are managed through a formal change control process.
- Develop, implement, and refine business strategies: Expand consulting and services revenue, positioning the organization for long-term growth.
- Drive transformation, not just delivery: Focus on the "how" and "why" of the technology, ensuring that the IT program truly transforms the client's business processes, technology landscape, and operational capabilities.
Financial and commercial acumen
- Manage program P&L: Oversee the large-scale program budget, revenue, and profitability, making data-driven decisions to ensure financial targets are met.
- Negotiate and manage scope: Expertly manage scope, budget, and contract negotiations, effectively balancing client expectations with the service provider's commercial interests.
- Identify growth opportunities: Actively identify and pursue new business and expansion opportunities within the client account, contributing directly to the service provider's revenue growth.
Team leadership and governance
- Build a high-performance team: Lead, mentor, and develop a diverse and geographically dispersed team of program and project managers, business analysts, and architects.
- Ensure delivery excellence: Establish robust program governance, communication structures, and quality assurance processes, holding all teams accountable for delivering high-quality, measurable outcomes.
- Drive cultural change: Cultivate a collaborative, innovative, and client-centric culture within the program team with a strong continuous improvement mindset.
Qualifications And/or Skills
- Education and experience: Bachelor’s degree required; MBA or Master’s in a related field is strongly preferred. Relevant certifications such as Program Management Professional (PgMP) or Project Management Professional (PMP) are a plus. 20+ years of progressive experience in IT program management, with a minimum of 5+ years of direct experience with a top-tier IT service provider. Demonstrable history of successfully delivering large-scale, multi-year, and transformational IT programs for external enterprise clients.
- Key skills: IT transformation expertise, executive communication, team leadership, strategic business mindset, conflict and negotiation, business development.
- Nice to have: Working knowledge of designing and implementing AI solutions, core concepts of the SRE approach to managing IT operations.
Personal
- High analytical skills
- High degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skills
Infosys is proud to be an equal opportunity employer.
Senior Program Manager_ Large Transformation employer: Infosys
At Infosys, we pride ourselves on being an exceptional employer, particularly for the Senior Program Manager role in London. Our vibrant work culture fosters innovation and collaboration, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. With competitive compensation packages, including bonuses, and a focus on transformative IT solutions, you'll be part of a team that not only drives significant business outcomes but also values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Program Manager_ Large Transformation
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and challenges, especially in IT transformation. This will help you tailor your responses and show that you’re genuinely interested in making an impact.
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights your strategic thinking and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to keep your answers structured and impactful.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. It’s also a chance to reiterate your enthusiasm for the role and how you can contribute to their success.
We think you need these skills to ace Senior Program Manager_ Large Transformation
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Program Manager role. Highlight your experience in managing large-scale IT transformations and your ability to influence C-suite stakeholders. We want to see how your skills align with our needs!
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your success in program management. Use metrics where possible to quantify your impact, like budget management or team performance improvements. This helps us see the value you can bring!
Be Clear and Concise:Keep your application clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, especially since you'll be engaging with high-level stakeholders. Make it easy for us to understand your qualifications!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to track your application and ensure it gets the attention it deserves. Plus, you’ll find all the details about the role there!
How to prepare for a job interview at Infosys
✨Know Your Program Management Inside Out
Make sure you’re well-versed in the specifics of program management, especially in large-scale IT transformations. Brush up on your knowledge of methodologies like Agile and DevOps, and be ready to discuss how you've successfully delivered complex programmes in the past.
✨Master the Art of Executive Communication
Since this role involves engaging with C-suite executives, practice articulating complex technical concepts in a way that highlights their business value. Prepare examples of how you've influenced decisions at high levels and ensure you can convey your ideas clearly and confidently.
✨Showcase Your Stakeholder Management Skills
Be prepared to discuss your experience in managing and influencing stakeholders. Think of specific instances where you’ve navigated complex organisational dynamics and how you built trusted relationships with clients. This will demonstrate your ability to align with their evolving business priorities.
✨Demonstrate Financial Acumen
Understand the financial aspects of program management, including P&L oversight and budget management. Be ready to share examples of how you’ve made data-driven decisions to meet financial targets and identify growth opportunities within client accounts.
