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For Companies At a Glance
- Tasks: Lead the implementation and optimisation of UKG Workforce Management solutions for enterprise clients.
- Company: Infosys is a global leader in digital services and consulting, driving transformation for clients worldwide.
- Benefits: Competitive compensation, including bonuses, and opportunities for continuous learning and development.
- Why this job: Join a dynamic team, make an impact on workforce management, and collaborate with diverse stakeholders.
- Qualifications: 8+ years in workforce management systems, strong stakeholder management, and analytical skills required.
- Other info: UKG Pro WFM certification preferred; flexible work environment and commitment to diversity.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Consultant specializing in UKG Workforce Management Pro, you will be responsible for leading the implementation, optimization, and support of UKG WFM solutions for enterprise clients. You will work closely with stakeholders to understand workforce management needs and translate them into effective system configurations and business processes.
Role
- As UKG Pro WFM SME, contribute to implementations including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support.
- Act as a trusted advisor to clients, guiding them through workforce transformation initiatives using UKG Pro WFM.
- Collaborate with cross-functional teams including HR, Payroll, IT, and Operations to ensure seamless integration and adoption.
- Provide thought leadership on workforce optimization, compliance, and labor cost management using UKG tools.
- Conduct workshops, training sessions, and documentation for client teams.
- Support business development efforts through demos, proposals, and client presentations.
Responsibilities
- Configure and deploy UKG WFM modules such as Timekeeping, Scheduling, Accruals, and Attendance.
- Analyze client business processes and recommend improvements using UKG capabilities.
- Troubleshoot and resolve system issues, ensuring high-quality delivery.
- Develop custom reports and dashboards using UKG Workforce Analytics.
- Ensure compliance with labor laws and organizational policies through system configuration.
- Mentor junior consultants and contribute to internal knowledge sharing.
Required
- 8+ years of experience in workforce management systems such as UKG Pro WFM, Kronos etc.
- Strong understanding of timekeeping, scheduling, and labor compliance.
- Experience in client-facing roles with excellent stakeholder management skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Preferred
- UKG Pro WFM certification.
- Experience with integration tools (e.g., Dell Boomi, Workday, SAP).
- Familiarity with SQL, REST APIs, and data mapping.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
Personal Attributes
- High analytical and problem-solving ability.
- Strong initiative and flexibility.
- High customer orientation and quality awareness.
- Excellent interpersonal and communication skills.
Senior Consultant-UKG Pro Workforce Management-UK employer: Infosys
Contact Detail:
Infosys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant-UKG Pro Workforce Management-UK
✨Tip Number 1
Familiarise yourself with UKG Pro Workforce Management and its modules. Understanding the specific functionalities of Timekeeping, Scheduling, and Attendance will help you speak confidently about how you can implement and optimise these solutions for clients.
✨Tip Number 2
Network with professionals in the workforce management field, especially those who have experience with UKG tools. Engaging in discussions or attending relevant webinars can provide insights into industry trends and best practices that you can leverage during interviews.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of specific examples where you've successfully managed multiple projects or resolved complex issues in a fast-paced environment. This will demonstrate your ability to thrive in the role.
✨Tip Number 4
Highlight your experience in client-facing roles and stakeholder management. Be ready to discuss how you've acted as a trusted advisor in previous positions, as this aligns closely with the responsibilities of the Senior Consultant role.
We think you need these skills to ace Senior Consultant-UKG Pro Workforce Management-UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workforce management systems, particularly UKG Pro WFM. Emphasise your client-facing roles and any specific projects that demonstrate your ability to manage multiple priorities.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about workforce management and how your skills align with the responsibilities of the Senior Consultant role. Mention your experience with UKG tools and your approach to stakeholder management.
Showcase Your Problem-Solving Skills: Provide examples in your application that illustrate your analytical and problem-solving abilities. Discuss specific challenges you've faced in previous roles and how you successfully resolved them using UKG or similar systems.
Highlight Continuous Learning: Mention any relevant certifications, such as UKG Pro WFM certification, and your commitment to continuous improvement. This shows that you are proactive and dedicated to staying updated in the field of workforce management.
How to prepare for a job interview at Infosys
✨Understand the UKG Pro WFM Solutions
Make sure you have a solid grasp of UKG Pro Workforce Management and its modules. Be prepared to discuss how you've implemented or optimised these solutions in previous roles, as this will demonstrate your expertise and relevance to the position.
✨Showcase Your Stakeholder Management Skills
Since the role involves working closely with various stakeholders, be ready to share examples of how you've successfully managed client relationships. Highlight your communication skills and ability to translate complex technical details into understandable terms for non-technical audiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past challenges you've faced in workforce management and how you resolved them, particularly using UKG tools. This will showcase your analytical skills and practical experience.
✨Demonstrate Your Training and Mentoring Experience
As mentoring junior consultants is part of the role, be prepared to discuss any experience you have in training or leading teams. Share specific examples of how you've contributed to knowledge sharing and development within your team or organisation.
