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For Companies At a Glance
- Tasks: Support trading platforms and resolve production issues in a dynamic environment.
- Company: Join Infosys, a leading tech company with a focus on innovation.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Why this job: Be part of a critical team that ensures smooth trading operations across regions.
- Qualifications: Understanding of trading processes and strong problem-solving skills required.
- Other info: Collaborate with global teams and enhance your career in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
The Infosys Application Service Delivery (ASD) team is seeking a Trade Support Engineer to join us in London. This role is critical for supporting our business lines, including the efficient management of our Trading Platforms for Fixed Income and Equity. The successful candidate will be responsible for a wide array of tasks, from ensuring day-to-day support of trade flow applications and processes to leading the resolution of production issues, all while adhering to our strict incident, problem, and change management standards.
Responsibilities
- Core Trading Support Role: Serve as a key member of the trade support team for Equity and Fixed Income trading, providing essential support across Portfolio Management, Trading, and Routing operations. This role requires a solid understanding of the investment process, with an emphasis on the technical aspects that facilitate smooth trading activities.
- Regional Support: Provide essential day-to-day trading system support across the EMEA region, including key cities such as The Hague, Paris, Milan, Dublin, etc., while also offering late support coverage for APAC and early support coverage for the US market.
- Vendor Collaboration: Regularly interact with vendors to address and resolve data-related issues, ensuring the integrity and accuracy of trading data.
- System Monitoring and Response: Oversee Start of Day (SOD) batch processes, monitoring for and responding to any batch processing failures. Perform Start of Day Ready for Business Checks across both the EMEA and US regions to ensure system readiness and stability.
- Incident Management: Proactively monitor, troubleshoot, and resolve production incidents, employing a strategic approach to maintain uninterrupted trading operations.
- System Optimization: Continually enhance the monitoring and support of trading systems using the Service Now toolset, ensuring optimal performance and reliability.
- Project Liaison: Serve as the primary liaison for projects bridging the EMEA and US teams, focusing on the integration and launch of new Funds and ETFs to facilitate seamless collaboration and implementation across Application Services and Application Delivery teams.
- Application Onboarding and Compliance: Work with Application Owners during the onboarding process of new applications, overseeing the setup, configuration, and testing.
Technology Analyst - Trade Support Engineer , UK , London employer: Infosys
Contact Detail:
Infosys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Analyst - Trade Support Engineer , UK , London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to trade support. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your technical abilities and understanding of trading systems. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technology Analyst - Trade Support Engineer , UK , London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technology Analyst role. Highlight your experience with trading platforms and any technical skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your understanding of the investment process and trading systems.
Showcase Problem-Solving Skills: In your application, be sure to highlight any experiences where you've successfully resolved production issues or improved system performance. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Infosys
✨Know Your Trading Systems
Make sure you brush up on your knowledge of trading platforms, especially those related to Fixed Income and Equity. Understanding the technical aspects of these systems will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific incidents where you've successfully resolved production issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to troubleshoot effectively.
✨Familiarise Yourself with Incident Management
Since this role involves incident management, it’s crucial to understand the processes involved. Brush up on how to monitor, troubleshoot, and resolve incidents, and be ready to share examples of how you've managed similar situations in the past.
✨Engage with Vendor Collaboration
Understand the importance of vendor relationships in maintaining data integrity. Be ready to discuss any experiences you have working with vendors and how you’ve addressed data-related issues to ensure smooth trading operations.