Client Partner - London, UK
Client Partner - London, UK

Client Partner - London, UK

London Full-Time 80000 - 100000 £ / year (est.) No home office possible
Infosys

At a Glance

  • Tasks: Lead CXO-level relationships and drive revenue growth for a major account.
  • Company: Join Infosys, a global leader in digital services and consulting.
  • Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
  • Other info: Be part of a high-performance culture focused on collaboration and client value.
  • Why this job: Make a real impact in digital transformation and sustainability with industry leaders.
  • Qualifications: Experience in relationship management and complex deal leadership required.

The predicted salary is between 80000 - 100000 £ per year.

The Client Partner is the single-point executive owner for a large, complex account. The role is responsible for CXO-level relationship management, revenue and margin growth, new business incubation, and end-to-end account governance, while leading a large, geographically distributed leadership team.

The role works closely with IBUs, BDMs, and Delivery Leadership to prioritize sales efforts, marshal resources, shape large pursuits, and position Infosys as a trusted strategic partner across clients' energy, digital, and transition agenda. The overarching objective is to accelerate profitable growth, win net-new and expansion business, and scale Infosys’ footprint within the client.

Key Responsibilities
  • CXO Relationships & Strategic Engagement: Own and deepen CXO and senior executive relationships, acting as Infosys’ executive face for the account. Drive executive-level conversations around digital transformation, energy transition, sustainability, data & AI, cloud, enterprise platforms, and engineering. Handle critical escalations independently and ensure long-term client satisfaction and trust.
  • Revenue, Margin & Growth Ownership: Full accountability for revenue growth, margin improvement, and service line mix across the account. Review and govern sales plans, pipelines, and pursuits, prioritizing opportunities with the highest strategic and financial impact. Actively drive and sponsor large deals (USD 50M+), including solution shaping, commercial strategy, negotiations, and closure. Identify, incubate, and open new business lines and transformation themes within the account.
  • Sales Planning, Market Development: Support client services team by providing strategic direction, resources, and executive air cover for pursuits. Navigate complex client organizations to identify varied deal constructs (sole-sourced, competitive, platform-led, transformation programs). Qualify and escalate M&A and inorganic growth opportunities observed in the client ecosystem to Segment and Industry leadership. Ensure effective positioning of Infosys as a strategic, long-term partner, not just a services vendor.
  • Account Strategy, Operations & Governance: Own and execute a multi-year account strategy aligned to client’s business priorities and Infosys’ growth agenda. Review and approve account plans, proposal quality, outcomes, and operating metrics prepared by Client Services leadership. Oversee account operations, financial governance, risk management, compliance, and contractual constructs (MSA, Statements of Work). Drive account mining and cross-service line expansion through disciplined governance and client storytelling.
  • Leadership & Talent Management: Lead and mentor a large, global team of Client Services Leaders, Delivery leaders and Architects across geographies. Build leadership depth, succession plans, and a strong account leadership bench. Foster a high-performance culture focused on client value, accountability, collaboration, and outcome ownership.
Areas of Responsibility
  • Account Management, Sales Planning & Review
  • Client Market Development
  • Customer Prospecting & Account Mining
  • Opportunity Identification & Qualification
  • Proposal Development, Negotiation & Closure
  • Contracting & MSA Governance
  • Account Planning, Review & Operations
Key Skills & Experience
  • Deep understanding of the Services, Utilities, Resources and Energy industry
  • Strong perspective on Digital, Cloud, Data & Analytics, AI, Enterprise Applications, Engineering, and Sustainability in the Services, Utilities, Resources and Energy industry context.
  • CXO-level relationship management and executive communication.
  • Complex deal shaping and pursuit leadership (USD 10M+).
  • P&L ownership for large, global accounts.
  • Distributed, multi-geography leadership and operating model management.
  • Driving large-scale digital and business transformation programs.
Performance Measures
  • Sales Planning & Review: revenue growth, profitability, and service line mix
  • Market Development: YoY increase in anticipated margin for the account portfolio
  • Opportunity Identification & Qualification: Number of qualified pursuits and RFPs for deals > USD 50M
  • Proposal Development: Average PAT across submitted and won proposals

Infosys is a global leader in next-generation digital services and consulting, enabling clients in over 50 countries to navigate their digital transformation journeys. With deep Energy domain expertise and an AI-powered, industry-focused approach, Infosys partners with global energy leaders to drive innovation, efficiency, sustainability, and long-term value. All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Client Partner - London, UK employer: Infosys

Infosys is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of London. Employees benefit from extensive growth opportunities, mentorship from industry leaders, and the chance to engage with cutting-edge technologies in digital transformation and sustainability. With a commitment to diversity and inclusion, Infosys fosters an environment where every voice is valued, making it an ideal place for professionals seeking meaningful and rewarding careers.
Infosys

Contact Detail:

Infosys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Partner - London, UK

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that you didn’t even know existed.

✨Tip Number 2

Prepare for those interviews! Research the company inside out, especially their recent projects and values. Tailor your answers to show how your experience aligns with their goals, particularly around digital transformation and client engagement.

✨Tip Number 3

Showcase your achievements! When you get the chance to speak about your past roles, focus on quantifiable results. Talk about how you’ve driven revenue growth or improved client satisfaction – numbers speak volumes!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Client Partner - London, UK

CXO-level relationship management
Executive communication
Complex deal shaping
P&L ownership
Leadership in multi-geography environments
Digital transformation
Business transformation programs
Sales planning and strategy
Market development
Opportunity identification and qualification
Proposal development and negotiation
Contracting and MSA governance
Account strategy execution
Risk management
Client services leadership

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Partner role. Highlight your experience in CXO-level relationship management and any relevant industry knowledge that aligns with our needs at StudySmarter.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven revenue growth or managed complex accounts. We love seeing quantifiable results!

Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build strong relationships, so don’t be afraid to show us who you are and what makes you unique.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the StudySmarter team!

How to prepare for a job interview at Infosys

✨Know Your CXO Relationships

Before the interview, research the company’s key executives and their roles. Understand their priorities and challenges, especially around digital transformation and sustainability. This will help you engage in meaningful conversations and demonstrate your ability to manage CXO-level relationships.

✨Showcase Your Deal-Shaping Skills

Prepare examples of complex deals you've led, particularly those over USD 10M. Be ready to discuss your approach to negotiations and how you’ve successfully closed large deals. This will highlight your experience in driving revenue growth and margin improvement.

✨Demonstrate Strategic Thinking

Think about how you would develop a multi-year account strategy aligned with client business priorities. Be prepared to share your insights on market trends in the energy sector and how you can position the company as a trusted partner, not just a service provider.

✨Highlight Leadership Experience

Discuss your experience in leading diverse teams across geographies. Share specific examples of how you've built leadership depth and fostered a high-performance culture. This will show your capability in managing a large, distributed team effectively.

Client Partner - London, UK
Infosys
Location: London

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