At a Glance
- Tasks: Manage client relationships and drive business development in the services industry.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary with bonuses, inclusive culture, and opportunities for growth.
- Other info: Dynamic work environment with a focus on continuous learning and innovation.
- Why this job: Make an impact by influencing key clients and shaping their digital transformation.
- Qualifications: Experience in client management and business development is essential.
The predicted salary is between 60000 - 80000 £ per year.
Role – Associate Engagement Manager/ Associate Manager - Client Services Technology – Sales and Client Relationship Management (Farming)
Domain – Services Ind ustry (
Travel & Hospitality, Professional Services, EPC, Real Estate, Business Services, Education, Sports, Publishing, Staffing, Legal firms)
Location - London, Amsterdam, Frankfurt (Any Location in Europe) Compensation – Competitive (including bonus)
What will you do?
- As AEM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customers.
- Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
- Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
- Conduct research as well as competitor analysis to define strategies that can help enable favourable outcomes
- Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
- Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
- Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
- Provide necessary input for building alliances with relevant product / service vendors
- Ensure hygiene is maintained on account operations
- Create proposals and solutions in line with requirements in the RFPs shared by the clients
- Proactively take Infosys offerings to the prospects in the industry
- Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations
Qualifications
- Track-record of successfully farming business solutions and client management in our customer division
- Strong Business Development (Framing current accounts) / Relationship management / Account management is required
- Strong Account Management experience where you have grown existing accounts.
- Track record of interacting and building relationship with C / C-1 level client contacts.
- Reasonable understanding of Global Delivery Model and IT service industry.
- Experience managing large multi-location consulting engagement teams’ desirable.
- Hands-on experience with proposal creation and leading proposal presentations.
- Strong leadership, interpersonal, communication and presentation skills.
- Wide variety of IT and business consulting engagement experience.
About Us
Infosys is a global leader in next-generation digital services and consulting.
We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
All aspects of the hiring process and employment at Infosys are based on merit, competence and performance.
We are committed to embracing diversity and creating an inclusive environment for all employees.
Infosys is proud to be an equal opportunity employer.
Associate Engagement Manager - Services Industry Clients - London employer: Infosys
At Infosys, we pride ourselves on being an exceptional employer, particularly for the Senior Project Manager role in the UK. Our commitment to employee growth is reflected in our inclusive work culture, competitive compensation packages, and opportunities for professional development within the dynamic public sector landscape. Join us to be part of a team that values innovation, collaboration, and the meaningful impact of your work.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Engagement Manager - Services Industry Clients - London
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We think you need these skills to ace Associate Engagement Manager - Services Industry Clients - London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Infosys, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Infosys
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Infosys’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
