ITSM Lead – Major Incident & Change Management Expert

ITSM Lead – Major Incident & Change Management Expert

Full-Time No working from home possible
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Infosys is seeking a Lead Consultant in ITSM for the United Kingdom. You will anchor engagements from business process consulting to solution design, development and deployment, guiding architecture reviews and delivering value-adding ITSM solutions for global clients.

You bring strong Major Incident, Problem and Change Management experience, ITIL v4 expertise, and excellent stakeholder management to enable effective CABs and governance in high-pressure environments.

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ITSM Lead – Major Incident & Change Management Expert employer: Infosys

Infosys is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Strategic Technology Group. Employees benefit from continuous learning opportunities and the chance to lead transformative projects in the manufacturing sector, all while being part of a global leader in digital services. Located in London, the role provides access to a vibrant city known for its diverse professional landscape and networking potential, making it an ideal environment for career growth and impactful contributions.

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Contact Details:

Infosys Recruitment Team