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- Tasks: Lead strategic delivery for Energy & Utilities clients, driving innovation and transformation.
- Company: Join Infosys, a global leader in consulting and technology services.
- Benefits: Enjoy competitive pay, remote work options, and opportunities for professional growth.
- Why this job: Be part of impactful projects that shape the future of energy and utilities.
- Qualifications: 15+ years in IT/consulting with leadership experience in Energy & Utilities required.
- Other info: Opportunity to mentor teams and drive industry collaboration.
The predicted salary is between 72000 - 108000 £ per year.
Role: Delivery Specialist-Data Technology
Domain: Energy & Utilities
Key Responsibilities
1. Strategic Account Leadership
- Serve as the single point of delivery ownership for strategic Energy & Utilities clients, ensuring seamless execution across service lines and geographies.
- Co-develop and execute joint business plans with Client Partners and Market Units to drive account growth, profitability, and transformation.
- Partner with Industry Heads to identify and develop sector-specific opportunities including decarbonization, grid modernization, digital field services, and asset optimization.
2. P&L Management and Governance
- Jointly own the account P&L and deliver revenue and margin targets through proactive cost, quality, and risk management.
- Drive account-level planning including revenue forecasting, workforce planning, competency roadmaps, and digital transformation strategy.
- Monitor delivery KPIs, resourcing, and compliance with Infosys quality and governance standards.
3. Transformation and Innovation
- Champion innovation and transformation within client delivery—leveraging Infosys’ digital frameworks (Insight, Innovate, Accelerate, Assure, Experience) to deliver measurable outcomes.
- Embed automation, AI/ML, and platform-based solutions to improve productivity and client value.
- Identify opportunities to deploy industry accelerators and reusable solutions to improve time-to-market and competitiveness.
4. Strategic Program Execution
- Anchor large, complex, and strategic delivery programs, ensuring they meet defined business and technology goals.
- Lead and oversee high-impact digital and cloud modernization initiatives across the Energy & Utilities value chain.
- Drive portfolio-level governance, change management, and program assurance across delivery units.
5. Client Relationship Management
- Act as a strategic advisor to senior client stakeholders, building trusted partnerships and driving executive-level engagement.
- Lead customer success programs, regularly monitor CSAT/ESAT, and proactively manage delivery issues and escalations.
- Shape and guide client transformation agendas through insightful thought leadership and domain-led storytelling.
6. People & Capability Development
- Lead and motivate cross-functional delivery teams, fostering a high-performance culture.
- Drive reskilling and upskilling aligned to client needs, with an emphasis on digital competencies, agile delivery, and E&U domain depth.
- Mentor and coach senior delivery managers, creating a leadership pipeline within the account.
7. Industry & Ecosystem Collaboration
- Establish and nurture strategic alliances with partners to deliver integrated, value-driven offerings for the E&U sector.
- Participate in external forums, industry panels, and working groups to enhance Infosys’ visibility and influence in the Energy & Utilities domain.
- Contribute to solution roadmaps, domain IP development, and sector-specific value propositions.
Qualifications & Experience
- 15+ years of experience in IT/consulting with at least 5+ years of leadership experience managing delivery in the Energy & Utilities sector.
- Demonstrated experience in leading complex transformation engagements (e.g., Smart Grid, DERMS, Asset Lifecycle, Customer Experience).
- Strong knowledge of utility operations, industry platforms (SAP IS-U, Oracle Utilities, AVEVA, GE), and regulatory dynamics.
- Proven track record of driving P&L, delivery governance, and stakeholder engagement in large global accounts.
- Expertise in project/program management, digital transformation, and agile delivery methods.
- Expertise in E2E data value chain in data and analytics, should have managed multiple complex engagements in data and analytics domain.
- Experience in solving business problem in any of the industry, understanding of E2E functional flows of the customer business.
- Able to understand the architecture on any Hyper-scaler (Azure and GCP) and identify potential opportunities for improvement.
- Knowledge of cutting edge data platforms such as Databricks & Snowflake
- Able to Create Business Plan for expanding business – Potential Business Opportunities/Competition Strengths, Weaknesses, Continuous improvement, Innovation, and growth Mindset
Key Skills
- Strategic Thinking and Execution
- Deep E&U Domain Knowledge
- Deep understanding of data technology landscape and solution offerings
- Client Relationship & Stakeholder Management
- Innovation and Change Leadership
- Risk Management & Quality Assurance
- Strong Communication and Executive Presence
Success Metrics
- Revenue Growth vs. planned account targets
- Digital and Innovation Revenue share
- Client Satisfaction (CSAT) and Engagement Feedback
- Delivery Excellence: On-time, on-budget, with quality
- Operational Efficiency Index (OEI)
- Employee Engagement & Attrition metrics
- Thought Leadership Contributions (whitepapers, forums, IP)
Delivery Specialist-Data Technology (Domain-Energy & Utilities) employer: Infosys
Contact Detail:
Infosys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Specialist-Data Technology (Domain-Energy & Utilities)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the Energy & Utilities sector. Understanding innovations like decarbonisation and grid modernisation will not only help you in interviews but also demonstrate your commitment to the industry.
✨Tip Number 2
Network with professionals already working in the Energy & Utilities domain. Attend industry events or webinars to connect with potential colleagues and learn about their experiences, which can provide valuable insights for your application.
✨Tip Number 3
Prepare to discuss your experience with P&L management and governance. Be ready to share specific examples of how you've driven revenue growth and managed costs in previous roles, as this is crucial for the Delivery Specialist position.
✨Tip Number 4
Showcase your leadership skills by highlighting any experience you have in mentoring or developing teams. The role requires fostering a high-performance culture, so be prepared to discuss how you've motivated teams in the past.
We think you need these skills to ace Delivery Specialist-Data Technology (Domain-Energy & Utilities)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Energy & Utilities sector, particularly focusing on your leadership roles and any specific projects related to digital transformation or data technology.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic thinking and execution skills. Mention specific examples of how you've driven P&L management and client relationship success in previous roles.
Showcase Relevant Skills: Clearly outline your expertise in project/program management, risk management, and quality assurance. Use bullet points to make these skills stand out, especially those that align with the job description.
Highlight Industry Knowledge: Demonstrate your deep understanding of the data technology landscape and utility operations. Include any experience with industry platforms like SAP IS-U or Oracle Utilities, as well as knowledge of cutting-edge data platforms such as Databricks and Snowflake.
How to prepare for a job interview at Infosys
✨Understand the Energy & Utilities Landscape
Familiarise yourself with the current trends and challenges in the Energy & Utilities sector. Be prepared to discuss how your experience aligns with industry needs, particularly in areas like decarbonisation and digital transformation.
✨Showcase Your Leadership Experience
Highlight your past leadership roles, especially those involving complex transformation projects. Use specific examples to demonstrate how you've successfully managed delivery teams and driven strategic initiatives.
✨Demonstrate P&L Management Skills
Be ready to discuss your experience with P&L management. Share examples of how you've achieved revenue targets and managed costs effectively, as this is crucial for the role.
✨Prepare for Client Relationship Scenarios
Think of scenarios where you've built strong client relationships or resolved conflicts. This role requires a strategic advisor mindset, so be prepared to illustrate how you've engaged with senior stakeholders and driven customer success.
