Client Partner - London, UK
Client Partner - London, UK

Client Partner - London, UK

Full-Time 80000 - 100000 ÂŁ / year (est.) No home office possible
Infosys

At a Glance

  • Tasks: Lead strategic client relationships and drive revenue growth in a dynamic environment.
  • Company: Join Infosys, a global leader in digital services and consulting.
  • Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
  • Other info: Be part of a diverse team committed to innovation and sustainability.
  • Why this job: Make a real impact by shaping digital transformation for top-tier clients.
  • Qualifications: Experience in CXO-level relationship management and complex deal leadership.

The predicted salary is between 80000 - 100000 ÂŁ per year.

The Client Partner is the single‑point executive owner for a large, complex account. The role is responsible for CXO‑level relationship management, revenue and margin growth, new business incubation, and end‑to‑end account governance, while leading a large, geographically distributed leadership team. The role works closely with IBUs, BDMs, and Delivery Leadership to prioritize sales efforts, marshal resources, shape large pursuits, and position Infosys as a trusted strategic partner across clients' energy, digital, and transition agenda. The overarching objective is to accelerate profitable growth, win net‑new and expansion business, and scale Infosys’ footprint within the client.

Key Responsibilities

  • CXO Relationships & Strategic Engagement: Own and deepen CXO and senior executive relationships, acting as Infosys’ executive face for the account. Drive executive‑level conversations around digital transformation, energy transition, sustainability, data & AI, cloud, enterprise platforms, and engineering. Handle critical escalations independently and ensure long‑term client satisfaction and trust.
  • Revenue, Margin & Growth Ownership: Full accountability for revenue growth, margin improvement, and service line mix across the account. Review and govern sales plans, pipelines, and pursuits, prioritizing opportunities with the highest strategic and financial impact. Actively drive and sponsor large deals (USD 50M+), including solution shaping, commercial strategy, negotiations, and closure. Identify, incubate, and open new business lines and transformation themes within the account.
  • Sales Planning, Market Development: Support client services team by providing strategic direction, resources, and executive air cover for pursuits. Navigate complex client organizations to identify varied deal constructs (sole-sourced, competitive, platform‑led, transformation programs). Qualify and escalate M&A and inorganic growth opportunities observed in the client ecosystem to Segment and Industry leadership. Ensure effective positioning of Infosys as a strategic, long‑term partner, not just a services vendor.
  • Account Strategy, Operations & Governance: Own and execute a multi‑year account strategy aligned to client’s business priorities and Infosys’ growth agenda. Review and approve account plans, proposal quality, outcomes, and operating metrics prepared by Client Services leadership. Oversee account operations, financial governance, risk management, compliance, and contractual constructs (MSA, Statements of Work). Drive account mining and cross‑service line expansion through disciplined governance and client storytelling.
  • Leadership & Talent Management: Lead and mentor a large, global team of Client Services Leaders, Delivery leaders and Architects across geographies. Build leadership depth, succession plans, and a strong account leadership bench. Foster a high‑performance culture focused on client value, accountability, collaboration, and outcome ownership.

Areas of Responsibility

  • Account Management, Sales Planning & Review
  • Client Market Development
  • Customer Prospecting & Account Mining
  • Opportunity Identification & Qualification
  • Proposal Development, Negotiation & Closure
  • Contracting & MSA Governance
  • Account Planning, Review & Operations

Key Skills & Experience

  • Domain & Knowledge: Deep understanding of the Services, Utilities, Resources and Energy industry. Strong perspective on Digital, Cloud, Data & Analytics, AI, Enterprise Applications, Engineering, and Sustainability in the Services, Utilities, Resources and Energy industry context.
  • Core Skills: CXO‑level relationship management and executive communication. Complex deal shaping and pursuit leadership (USD 10M+). P&L ownership for large, global accounts. Distributed, multi‑geography leadership and operating model management. Driving large‑scale digital and business transformation programs.

Performance Measures

  • Sales Planning & Review: Revenue growth, profitability, and service line mix
  • Market Development: YoY increase in anticipated margin for the account portfolio
  • Opportunity Identification & Qualification: Number of qualified pursuits and RFPs for deals > USD 50M
  • Proposal Development: Average PAT across submitted and won proposals

Why Infosys

Infosys is a global leader in next‑generation digital services and consulting, enabling clients in over 50 countries to navigate their digital transformation journeys. With deep Energy domain expertise and an AI‑powered, industry‑focused approach, Infosys partners with global energy leaders to drive innovation, efficiency, sustainability, and long‑term value. All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Client Partner - London, UK employer: Infosys

Infosys is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of London. Employees benefit from extensive growth opportunities, mentorship from industry leaders, and the chance to engage with cutting-edge technologies in digital transformation and sustainability. With a commitment to diversity and inclusion, Infosys fosters an environment where every team member can thrive and contribute to meaningful projects that drive real-world impact.
Infosys

Contact Detail:

Infosys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Partner - London, UK

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Client Partner role.

✨Tip Number 2

Prepare for those interviews! Research Infosys and understand their approach to digital transformation and client engagement. Be ready to discuss how your experience aligns with their goals, especially around CXO relationships and revenue growth.

✨Tip Number 3

Showcase your leadership skills! In your conversations, highlight your experience in managing large teams and driving complex deals. Use examples that demonstrate your ability to foster collaboration and achieve results across geographies.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Infosys and ready to take on the challenge of being a Client Partner.

We think you need these skills to ace Client Partner - London, UK

CXO-level relationship management
Executive communication
Complex deal shaping
P&L ownership
Leadership and team management
Digital transformation
Business transformation
Sales planning and strategy
Market development
Opportunity identification and qualification
Proposal development and negotiation
Contract governance
Understanding of Services, Utilities, Resources and Energy industry
Knowledge of Digital, Cloud, Data & Analytics, AI, Enterprise Applications, Engineering, and Sustainability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Partner role. Highlight your experience in CXO-level relationship management and any relevant industry knowledge that aligns with our needs at Infosys.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven revenue growth or managed complex accounts. We love seeing quantifiable results!

Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build strong relationships, so don’t be afraid to show us who you are and what makes you a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Infosys

✨Know Your CXO Relationships

Before the interview, research the key CXOs in the company and their recent initiatives. Be ready to discuss how you can deepen these relationships and drive executive-level conversations around digital transformation and sustainability.

✨Showcase Your Deal-Shaping Skills

Prepare examples of complex deals you've led, especially those over USD 10M. Highlight your role in shaping these deals and how you navigated challenges to achieve successful outcomes.

✨Understand the Industry Landscape

Brush up on the latest trends in the Services, Utilities, Resources, and Energy sectors. Be prepared to discuss how these trends impact client strategies and how you can position Infosys as a trusted partner in this context.

✨Demonstrate Leadership and Team Management

Think of specific instances where you've led diverse teams across geographies. Share how you fostered a high-performance culture and built succession plans, as this will resonate well with the leadership aspect of the role.

Client Partner - London, UK
Infosys

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