Infosys BPM in the United Kingdom is hiring an HR Support Assistant to join its HR first line operations in Birmingham. You will handle initial inquiries, provide information, and help resolve common questions, ensuring quick response times and a positive customer experience.
In this role you will triage requests, route them to specialists when needed, log details in case management systems, support managers with letters, and maintain adherence to SLAs and KPIs while working both independently
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Frontline HR Advisor - First-Response & Customer Experience in Birmingham employer: Infosys
Infosys is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Strategic Technology Group. Employees benefit from continuous learning opportunities and the chance to lead transformative projects in the manufacturing sector, all while being part of a global leader in digital services. Located in London, the role provides access to a vibrant city known for its diverse professional landscape and networking potential, making it an ideal environment for career growth and impactful contributions.
