At a Glance
- Tasks: Lead deployment of innovative solutions and ensure user organisations are ready for transition.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary, bonuses, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by guiding organisations through their digital transformation journey.
- Qualifications: 8-12 years of project management experience, preferably in HR or enterprise cloud solutions.
The Deployment & Governance Manager will lead deployment of the Solution across Early Adopter User Organisations and subsequent deployment waves. The role is responsible for ensuring that each User Organisation is prepared to adopt, test, validate, train, implement and operationally transition to the solution.
The role acts as the primary programme lead for User Organisation deployment activities and governs readiness across people, process, technology, data, training, communications, operational support and programme controls.
Your role
You will provide direct leadership to Senior Readiness Leads, User Organisation Deployment Leads, Governance Leads, Cutover & Transition Leads, and Readiness & Adoption Teams. You will establish a consistent deployment approach, drive accountability for readiness outcomes, manage escalations and provide consolidated reporting across deployment waves.
Success will be measured through adoption, user readiness, deployment milestones, go-live stability, benefits realisation, User Organisation satisfaction, reduced hyper care issues and successful transition into business-as-usual operations.
Responsibilities
- User Organisation Deployment Leadership
- Establish the deployment approach for each User Organisation.
- Develop deployment roadmaps and wave plans.
- Manage deployment schedules, milestones and dependencies.
- Lead User Organisation engagement throughout the deployment lifecycle.
- Ensure consistency of deployment standards and approach across all User Organisations.
- Drive programme-wide deployment readiness governance.
- Leadership of Senior Readiness Leads
- Set deployment priorities and define readiness criteria.
- Provide leadership and direction to Senior Readiness Leads assigned to User Organisations.
- Review progress and readiness outcomes across all User Organisations.
- Resolve escalations and drive accountability for delivery.
- Ensure consistent deployment standards across all waves.
- Consolidate deployment and readiness reporting for programme governance.
- User Organisation Readiness Management
- Establish and govern readiness assessments, ensuring each User Organisation achieves agreed thresholds before progressing to deployment.
- Business Readiness
- Leadership commitment
- Deployment sponsorship
- Operational preparedness
- Process adoption
- Organisational Readiness
- Change readiness
- Communications readiness
- Stakeholder engagement
- Local governance
- Functional Readiness
- Oracle Fusion HCM processes
- Orbit processes
- Reporting processes
- Local business procedures
- Technical Readiness
- Interfaces
- Infrastructure dependencies
- Security requirements
- Access management
- Operational Readiness
- Service Desk preparedness
- Support model readiness
- Hypercare planning
- Transition readiness
- Testing Governance
- Lead User Organisation participation in testing and ensure formal testing sign-off is achieved before deployment approval.
- UAT readiness assessments, planning and coordination.
- Business validation planning and test execution governance.
- Defect prioritisation, escalation and UAT reporting.
- Business sign-off management.
- User Organisation participation in SIT validation and UAT execution.
- End-to-end business scenario testing and operational acceptance testing.
- Deployment readiness validation.
- Training, Change and Adoption Leadership
- Own deployment-related training and adoption outcomes, working closely with Change, Communications, Training and Benefits Realisation teams.
- Execute the training strategy and govern the Train-the-Trainer approach.
- Lead user education planning and readiness communications.
- Track adoption and training outcomes.
- Engage Change Champions and executive stakeholders.
- Coordinate programme teams to support successful adoption at scale.
- Cutover and Go-Live Governance
- Lead governance for go-live preparation and deployment execution in accordance with agreed controls and deployment criteria.
- Cutover planning and deployment governance.
- Dress rehearsal governance and readiness reviews.
- Go / No-Go recommendations and executive deployment reporting.
- Deployment risk management and escalation.
- Hypercare coordination and transition into business-as-usual operations.
Required
- Should have minimum 8-12 years of experience as project manager
Preferred
- Should be excellent planner when it comes to perform release planning and other delivery planning.
- Should have excellent problem-solving skills
- Responsible for Coaching and mentoring team members
- UK Public Sector transformation experience.
- Experience deploying workforce, HR, payroll or enterprise cloud solutions. Familiarity with Oracle Fusion HCM and associated workforce processes.
- Experience supporting national-scale or multi-organisation deployment programmes.
- Knowledge of change, training, adoption and benefits realisation practices.
Personal
- High analytical skills
- High customer orientation
- High quality awareness
Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
Work Location: London
Country: United Kingdom
State / Region / Province: London
Company: ITL UK
Interest Group: Infosys Limited
Job Role: Lead Consultant
Role Designation description: Principal Consultant: 154431BR
Principal Consultant-Deployment & Governance Manager employer: Infosys Technologies
Infosys is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among diverse teams in the heart of London. With a strong commitment to employee growth, we provide continuous learning opportunities and mentorship, ensuring that our consultants are equipped to excel in their roles while contributing to meaningful projects that drive digital transformation for clients worldwide.
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We think this is how you could land Principal Consultant-Deployment & Governance Manager
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We think you need these skills to ace Principal Consultant-Deployment & Governance Manager
Some tips for your application 🫡
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✨Master the Case Study Game
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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