At a Glance
- Tasks: Lead UKG Pro implementations and provide strategic guidance to clients.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary, bonuses, and opportunities for continuous learning.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by optimising workforce management solutions.
- Qualifications: 11-13 years of experience with UKG Pro or similar systems required.
The predicted salary is between 63000 - 77000 £ per year.
Role – Principal Consultant
Technology – Functional- UKG Pro
Location – London
Business Unit – WFM
Compensation – Competitive (including bonus)
Strong understanding of HR, payroll, and workforce management principles. Should have hands-on experience in UKG Pro implementation projects in configuring Timekeeping, Attendance & Accruals, Scheduling, Advanced Scheduling.
Your role:
As a Principal Consultant, you will provide strategic and delivery leadership for UKG Pro workforce management implementations, acting as a trusted advisor to clients and internal stakeholders. You will lead complex, multi-module implementations covering Timekeeping, Attendance & Accruals, Scheduling, and Advanced Scheduling, ensuring solutions are scalable, compliant, and aligned with business and organizational goals. You will be responsible for driving solution architecture, defining best practices, and designing complex workflows, rules, policies, and integrations with other HR and payroll systems. In this role, you will translate business requirements into optimized UKG Pro configurations, troubleshoot high-impact issues, and guide teams through successful delivery. Additionally, you will mentor senior consultants, review technical designs and documentation, support governance and quality assurance, and contribute to stakeholder communication, training strategy, and continuous improvement initiatives. You will serve as a UKG Pro subject matter expert, ensuring excellence across implementation, optimization, and post-go-live support.
Responsibilities:
- UKG Pro WFM Solution Leadership: Lead full lifecycle UKG Pro WFM implementations, including discovery, design, configuration, testing, deployment, and post-go-live stabilization. Serve as the WFM solution architect, ensuring configurations align with business strategy, compliance needs, and scalability requirements. Define and enforce implementation standards, governance models, and best practices.
- Configuration & Functional Expertise: Hands-on configuration expertise across: Timekeeping, Attendance & Leave, Accrual management (complex accrual rules, carryovers, caps, proration), Scheduling & Advanced Scheduling, Shift differentials, premiums, and overtime rules, BIRT reporting. Sound knowledge on Dell Boomi & interface related KPIs. Design and implement: Advanced pay rules, work rules, schedules, and labor categories, Complex workflows, approvals, validations, and exception handling, Union, non-union, and country/region-specific rule sets.
- Advanced Workforce Management Capabilities: Configure and optimize: Workforce forecasting and demand planning, Labor optimization and compliance tracking, Multi-location and multi-legal-entity workforce models. Advise on best practices for: Workforce productivity, Cost control, Regulatory compliance (pay rules, working hours, leave laws).
- Integrations & Technical Design: Lead and support UKG Pro integrations with: HR Core, Payroll, Finance and third-party systems. Analyze integration requirements and collaborate with technical teams on: Inbound/outbound data flows, File-based and API-based integrations. Troubleshoot and resolve complex data synchronization and configuration issues.
- Stakeholder & Client Engagement: Partner with senior business leaders, HR, Payroll, IT, and Operations teams to translate business requirements into UKG Pro WFM solutions. Act as a trusted advisor to clients, providing strategic guidance beyond system configuration. Lead workshops, blueprint sessions, and solution reviews.
- Team Leadership & Mentorship: Provide technical and functional leadership to junior consultants. Review solution designs and configurations to ensure quality and consistency. Mentor team members on advanced UKG Pro WFM concepts and implementation approaches.
- Training & Enablement: Design and deliver: End-user training, Administrator and super-user training. Develop reusable training materials, user guides, and configuration documentation.
- Documentation & Support: Create and maintain: Solution design documents, Configuration workbooks, Integration specifications. Lead issue resolution for complex WFM defects and production issues. Support post-implementation optimization and continuous improvement initiatives.
Required: Should have minimum 11-13 years of experience with UKG Pro (or similar workforce management systems).
Preferred: Experience in Kronos Workforce Central to UKG Workforce Dimensions Implementation and Migrations with Dell Boomi expertise. Knowledge of modules like Scheduling, Timekeeping, Analytics, Global Time Off, Accruals, Attestation, Activities, Devices. Experience in configuring Pay rules, Work rules, Labor Level Transfers, Adjustment Rules and Wages, Exceptions, Holiday Profiles, Holiday Credit Rules. Experience in technical development and support of Interfaces with Dell Boomi knowledge.
Personal: Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: High analytical skills, High customer orientation, High quality awareness.
Why Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
Work Location: London
Country: United Kingdom
State / Region / Province: London
Company: ITL UK
Interest Group: Infosys Limited
Job Role: Lead Consultant
Role Designation description: Principal Consultant
Auto req ID: 152473BR
Principal Consultant-Functional- UKG -UK in London employer: Infosys Technologies
Infosys Portland is an exceptional employer, offering a dynamic and entrepreneurial work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to extensive training resources and benefits such as private medical insurance and generous holiday allowances, all while being part of a globally recognised company that values your contributions and supports your career development in the thriving UK market.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Consultant-Functional- UKG -UK in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Infosys Technologies!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Infosys Technologies.
We think you need these skills to ace Principal Consultant-Functional- UKG -UK in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Infosys Technologies. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Infosys Technologies and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Infosys Technologies. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Infosys Technologies's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Infosys Technologies
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Infosys Technologies.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Infosys Technologies will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Infosys Technologies and how you would contribute to adapting HR strategies.
