At a Glance
- Tasks: Manage client relationships and drive business development in a dynamic sales environment.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary with bonuses, inclusive culture, and opportunities for growth.
- Other info: Work across Europe in a collaborative and innovative team.
- Why this job: Make an impact by influencing key clients and shaping their digital transformation journey.
- Qualifications: Experience in client management and business development is essential.
The predicted salary is between 59400 - 72600 £ per year.
Role – Associate Engagement Manager/ Associate Manager - Client Services
Technology – Sales and Client Relationship Management (Farming)
Domain – Services Industry (Travel & Hospitality, Professional Services, EPC, Real Estate, Business Services, Education, Sports, Publishing, Staffing, Legal firms)
Location - London, Amsterdam, Frankfurt (Any Location in Europe)
Compensation – Competitive (including bonus)
What will you do?
- As AEM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customers.
- Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client.
- Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations.
- Conduct research as well as competitor analysis to define strategies that can help enable favourable outcomes.
- Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement.
- Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects.
- Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client.
- Provide necessary input for building alliances with relevant product / service vendors.
- Ensure hygiene is maintained on account operations.
- Create proposals and solutions in line with requirements in the RFPs shared by the clients.
- Proactively take Infosys offerings to the prospects in the industry.
- Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations.
Qualifications:
- Track-record of successfully farming business solutions and client management in our customer division.
- Strong Business Development (Framing current accounts) / Relationship management / Account management is required.
- Strong Account Management experience where you have grown existing accounts.
- Track record of interacting and building relationship with C / C-1 level client contacts.
- Reasonable understanding of Global Delivery Model and IT service industry.
- Experience managing large multi-location consulting engagement teams’ desirable.
- Hands-on experience with proposal creation and leading proposal presentations.
- Strong leadership, interpersonal, communication and presentation skills.
- Wide variety of IT and business consulting engagement experience.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
IT Sales - Associate Engagement Manager - Services Industry Clients (Travel, Logistics, Sports, Real Estate, Education) - London, Amsterdam, Frankfurt employer: Infosys Technologies
Infosys Portland is an exceptional employer, offering a dynamic and entrepreneurial work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to extensive training resources and benefits such as private medical insurance and generous holiday allowances, all while being part of a globally recognised company that values your contributions and supports your career development in the thriving UK market.
