Experience / Grade: 5β7 years; substantial specialist experience; familiarity with financial services and/or regulatory organisations. Role Purpose: Manage a key workstream within the client AI Programme and deliver its outcomes, working with senior business stakeholders and product-based technology delivery teams. Key Responsibilities: Manage one of the key workstreams within the AI Programme Essential Skills: β’ Knowledge of the financial services/regulatory sector β’ Delivery leadership for complex, high-risk, ambiguous and interdependent projects β’ Sound judgement and autonomy in prioritisation, trade-offs and escalation β’ Senior and executive stakeholder influence and alignment β’ Strong analytical and problem-solving capability β’ Delivery risk and cross-project/portfolio dependency management β’ Clear, concise and authoritative reporting to senior governance forums β’ People leadership, including line management, performance management and coaching β’ Project delivery methodologies and governance frameworks β’ Commercial and financial acumen, including budgets, forecasting and value for money β’ Political and organisational awareness; delivery through influence Desireable Skills: β’ Technical expertise implementing Agentic AI, including delivery and associated business change β’ Managing technical delivery and change into an HR departmentProject Manager in London employer: Infosys Pontoon
As a Service Manager within the Markets, Intelligence and Enforcement (MIE) Product Group, you will thrive in a dynamic work culture that prioritises operational excellence and innovation. Our commitment to employee growth is evident through continuous training opportunities and a collaborative environment that encourages knowledge sharing and professional development. Located in a vibrant area, we offer a unique blend of competitive benefits and a supportive team atmosphere, making us an exceptional employer for those seeking meaningful and rewarding careers in IT service management.