- Owns shared infrastructure, environments, monitoring: - Executing deployments on shared environments after Dev-Tech Leaders code review - Executing DB restores on shared environments - Raising technical tickets to GW about new environments or shared components - Administration of new or existing Active Directory groups with Guidewire and Service Desk - Platform communication regarding cloud standards changes - Informing development teams about maintenance windows and platform incidents, security patches - Setting the data masking configuration - Test environment setup with initial troubleshooting - Variables, secrets, storage access (i.e. S3 bucket), certificates management - Building of datadog dashboards - Proactive monitoring of datadog Technical Skills & capabilities - Hands on experience with CI/CD pipelines & pipeline configuration - Hands on experience managing build artifacts, environment promotion - Hands of experience with AWS Cloud platform - Hands on experience of secrets management ideally with CyberArk - Experience building dashboards and metrics in monitoring tools such as Datadog - Secure deployment practices - GW certification - Preferred: AWS or Azure cert / knowledgeGuidewire - Cloud engineer in London employer: Infosys Pontoon
As a Service Manager within the Markets, Intelligence and Enforcement (MIE) Product Group, you will thrive in a dynamic work culture that prioritises operational excellence and innovation. Our commitment to employee growth is evident through continuous training opportunities and a collaborative environment that encourages knowledge sharing and professional development. Located in a vibrant area, we offer a unique blend of competitive benefits and a supportive team atmosphere, making us an exceptional employer for those seeking meaningful and rewarding careers in IT service management.
