Business Analyst in London

Role Purpose: Deliver business analysis for a workstream within the client's AI Programme, supporting key outcomes in a complex, regulated environment and working with senior business stakeholders and product-based technology delivery teams.  familiarity with financial services and/or regulatory organisations.   Key Responsibilities:  • Elicit requirements and document use cases and acceptance criteria • Model As-Is and To-Be processes • Identify risks and issues and contribute to mitigation • Manage business and technical stakeholders • Design goal-driven autonomous AI systems and executable user stories • Define human-in-the-loop controls, decision thresholds, triggers and override paths • Design ethical guardrails and validation frameworks • Define fairness and bias-mitigation requirements and monitor output bias  Essential Skills & Experience  • End-to-end business analysis experience on complex projects/programmes • Ability to operate in uncertain or difficult environments and provide challenge • Facilitation of business SMEs across As-Is and To-Be process definition • Excellent written and oral communication, translating requirements into functional outcomes • Strong business acumen across requirements, design and testing • Innovative problem-solving and process improvement • Ability to translate policies and standards into processes, procedures and technical tools  Desirable Skills & Experience  • Technical expertise implementing Agentic AI • Business architecture, broader business design, or service design/transition • Defining requirements for AI-enabled solutions, including use cases, user stories, acceptance criteria and measurable outcomes • AI governance and responsible AI principles • Human-in-the-loop controls, thresholds, escalation routes, overrides and validation points • Working with product managers, technologists, data specialists and delivery teams • Fairness, bias mitigation, transparency and assurance requirements, including impacts on vulnerable groups