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- Tasks: Support trading platforms and resolve production issues in a dynamic environment.
- Company: Join Infosys Consulting, a leader in innovative technology solutions.
- Benefits: Enjoy competitive pay, diverse opportunities, and a supportive work culture.
- Why this job: Make an impact in finance tech while collaborating with global teams.
- Qualifications: Technical knowledge of trading systems and strong problem-solving skills.
- Other info: Great career growth potential in a fast-paced, evolving industry.
The predicted salary is between 36000 - 60000 £ per year.
The Infosys Application Service Delivery (ASD) team is seeking a Trade Support Engineer to join us in London. This role is critical for supporting our business lines, including the efficient management of our Trading Platforms for Fixed Income and Equity. The successful candidate will be responsible for a wide array of tasks, from ensuring day-to-day support of trade flow applications and processes to leading the resolution of production issues, all while adhering to our strict incident, problem, and change management standards.
Responsibilities
- Core Trading Support Role: Serve as a key member of the trade support team for Equity and Fixed Income trading, providing essential support across Portfolio Management, Trading, and Routing operations. This role requires a solid understanding of the investment process, with an emphasis on the technical aspects that facilitate smooth trading activities.
- Regional Support: Provide essential day-to-day trading system support across the EMEA region, including key cities such as The Hague, Paris, Milan, Dublin, etc., while also offering late support coverage for APAC and early support coverage for the US market.
- Vendor Collaboration: Regularly interact with vendors to address and resolve data-related issues, ensuring the integrity and accuracy of trading data.
- System Monitoring and Response: Oversee Start of Day (SOD) batch processes, monitoring for and responding to any batch processing failures. Perform Start of Day Ready for Business Checks across both the EMEA and US regions to ensure system readiness and stability.
- Incident Management: Proactively monitor, troubleshoot, and resolve production incidents, employing a strategic approach to maintain uninterrupted trading operations.
- System Optimization: Continually enhance the monitoring and support of trading systems using the Service Now toolset, ensuring optimal performance and reliability.
- Project Liaison: Serve as the primary liaison for projects bridging the EMEA and US teams, focusing on the integration and launch of new Funds and ETFs to facilitate seamless collaboration and implementation across Application Services and Application Delivery teams.
- Application Onboarding and Compliance: Work with Application Owners during the onboarding process of new applications, overseeing the setup, configuration, and testing.
Technology Analyst - Trade Support Engineer , UK , London employer: Infosys Limited
Contact Detail:
Infosys Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Analyst - Trade Support Engineer , UK , London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at Infosys. A friendly chat can open doors and give you insider info on what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of trading systems. We want to see that you know your stuff, so practice common questions and scenarios related to trade support.
✨Tip Number 3
Show your passion for technology and trading! During interviews, share your experiences and how they relate to the role. We love candidates who can connect their background to what we do at Infosys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Technology Analyst - Trade Support Engineer , UK , London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technology Analyst role. Highlight your experience with trading platforms and any technical skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your understanding of the investment process and trading systems.
Showcase Problem-Solving Skills: In your application, be sure to highlight any experiences where you've successfully resolved production issues or improved system performance. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Infosys Limited
✨Know Your Trading Systems
Make sure you brush up on your knowledge of trading platforms, especially those related to Fixed Income and Equity. Understanding the technical aspects of these systems will help you demonstrate your capability to support them effectively during the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved production issues or managed incidents. Highlighting your strategic approach to troubleshooting will show that you can maintain uninterrupted trading operations.
✨Familiarise Yourself with Vendor Collaboration
Since this role involves regular interaction with vendors, it’s a good idea to have some examples ready about how you've worked with external partners in the past. This will illustrate your ability to address and resolve data-related issues effectively.
✨Demonstrate Your Project Management Experience
As a liaison for projects, you’ll need to showcase your experience in managing integrations and launches. Be ready to discuss any relevant projects you've been involved in, particularly those that required collaboration across different teams or regions.