At a Glance
- Tasks: Lead analysis and delivery in large-scale insurance transformation programmes using Guidewire.
- Company: Dynamic insurance firm based in London, focused on innovation and collaboration.
- Benefits: Competitive salary with bonuses, flexible working options, and professional growth opportunities.
- Other info: Engage with cross-functional teams and enjoy a vibrant work culture.
- Why this job: Join a transformative role that shapes the future of insurance with cutting-edge technology.
- Qualifications: Experience in Guidewire XCenters and strong business analysis skills required.
The predicted salary is between 70000 - 90000 £ per year.
We are seeking an experienced Guidewire Business Analyst with strong expertise across Guidewire XCenters (ClaimCenter, PolicyCenter, BillingCenter) to lead analysis and delivery in large-scale insurance transformation programs. The role requires deep understanding of end-to-end insurance lifecycle including policy, billing, and claims processes. The individual will work closely with business and IT stakeholders from Underwriting, Finance, Digital, and Enterprise Architecture teams across large-scale insurance transformation initiatives. The ideal candidate will have strong hands-on experience in process analysis, Guidewire XCenter functional capabilities, requirement elicitation, and Agile delivery, with the ability to translate complex business requirements into clear, structured, and implementation-ready artefacts.
Key Responsibilities
- Responsible & Accountable for the Functional & business requirements delivery
- Drive business requirement meetings with clients
- Lead requirement elicitation workshops, stakeholder interviews, and process discovery sessions for transformation initiatives
- Understand Customer functional landscape and create business requirement documents (BRD)
- Document business requirements, functional specifications, user stories, and acceptance criteria
- Clarify business requirements to Project delivery teams (Development and QA Testing) and ensure the business requirements are translated into functional requirements
- Work with Customer Business teams and create UAT test cases
- Conduct UAT tests & help with UAT
- Define and maintain requirements traceability matrix (RTM) across delivery lifecycle
- Ensure alignment between business requirements and XCenter configurations/development
Domain and Process Analysis
- Identify process gaps, inefficiencies, and opportunities for automation and optimization
- Work with SMEs to define business rules, workflows, and guidelines
- Ensure solution design aligns with regulatory requirements and operational best practices
- Support definition of KPIs, SLAs, and performance metrics
Guidewire Functional Alignment
- Work with BA resources and map requirements to ClaimCenter, PolicyCenter, BillingCenter capabilities
- Define requirements for: Policy lifecycle (quote, bind, issue, endorsements, renewals), Billing lifecycle (invoicing, payments, commissions, collections), Claims lifecycle (FNOL, adjudication, settlement, recovery)
- Support integrations across XCenters and external systems
- Promote OOTB usage and minimize customization
- Collaborate with developers and architects to define functional solution design and system behavior
- Define requirements for entities, workflows, activities, validations, assignment rules, and integrations
- Support configuration and development teams with clarifications, solution walkthroughs, and requirement refinements
- Ensure optimal use of standard Guidewire features with minimal customization
Stakeholder Management and Communication
- Act as the primary interface between business stakeholders, IT teams, and delivery teams
- Facilitate workshops and discussions with SMEs, product owners, and client stakeholders
- Communicate functional designs, business flows, and system impacts clearly to both technical and non-technical audiences
- Provide structured updates on requirements status, risks, dependencies, and decisions
- Ensure stakeholder alignment and sign-offs on requirements and solution design
Testing, Validation, and Governance
- Review and support SIT, UAT, and regression testing scenarios based on business requirements
- Review test cases, test data, and expected outcomes
- Support defect triage, root cause analysis, and resolution tracking
- Ensure completeness of requirements coverage in testing cycles
- Maintain project artefacts including requirements documentation, process flows, and audit records
Required Experience
- Proven experience in insurance domain and business analysis roles
- Hands-on experience in Guidewire Xcenter BA role
- Experience in at least one full-cycle Xcenter implementation or multiple enhancement/AMS engagements as Business analyst
- Strong understanding of P&C insurance
- Experience working with cross-functional stakeholders and distributed teams
- Experience in Agile/Scrum methodologies (user stories, backlog grooming, sprint support)
- UK / Europe client engagement experience
Technical Skills
- Strong expertise in requirements gathering, process modeling, and functional documentation
- Working knowledge of Guidewire ClaimCenter functionality and configuration concepts
- Experience with user story creation, backlog management, and acceptance criteria definition
- Familiarity with tools such as JIRA, Confluence, or Azure DevOps
- Experience in test scenario definition, UAT support, and defect lifecycle management
- Strong documentation and analytical skills
- Exposure to Guidewire integrations (PolicyCenter, BillingCenter, external systems)
- Exposure to regulatory frameworks and compliance requirements
- Knowledge of data models, SQL, and API-based integrations
- Guidewire Certification
Desirable
- Experience to APD London Market / US / APAC client exposure
Personal Attributes
- High analytical skills
- High degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skills
Guidewire Senior Business Analyst | Specialty Insurance | London employer: Infosys Limited
Join a leading firm in the specialty insurance sector, where your expertise as a Guidewire Senior Business Analyst will be valued and nurtured. Located in the vibrant city of London, we offer a competitive compensation package, a collaborative work culture that fosters innovation, and ample opportunities for professional growth through engaging transformation initiatives. Our commitment to employee development and a supportive environment makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Guidewire Senior Business Analyst | Specialty Insurance | London
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We think you need these skills to ace Guidewire Senior Business Analyst | Specialty Insurance | London
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