At a Glance
- Tasks: Provide top-notch support for the Guidewire platform and manage incidents effectively.
- Company: Join Infosys Limited, a leading tech company in London with a vibrant culture.
- Benefits: Enjoy competitive pay, health perks, and opportunities for professional growth.
- Other info: Dynamic team environment with plenty of room for career advancement.
- Why this job: Be the go-to person for production support and make a real difference.
- Qualifications: Experience with incident management tools like ServiceNow and JIRA is a plus.
The predicted salary is between 50000 - 60000 £ per year.
Infosys Limited in London, UK, is seeking a proactive Production Support Analyst to ensure consistent production support across the Guidewire platform and act as the primary contact for incidents raised on the Community Portal. The role covers monitoring, incident management, defects coordination, and continuous improvement activities, with strong emphasis on ServiceNow, JIRA, and DataDog, plus clear communication with business users.
We think you need these skills to ace Guidewire Production Support Specialist (London)
Communication Skills
Attention to Detail
Problem-Solving Skills
SQL
Automation
Python
Data Engineering
