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- Tasks: Lead and manage the transition phase of outsourcing engagements across Europe.
- Company: Join Infosys, a global leader in digital services and consulting with over 40 years of experience.
- Benefits: Enjoy global mobility, competitive salary, and opportunities for professional growth.
- Why this job: Be part of impactful projects that drive digital transformation and enhance client satisfaction.
- Qualifications: 15+ years in sales and solution delivery; experience with large systems integrators preferred.
- Other info: Work in a diverse, inclusive environment with a focus on innovation and continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
Global Sourcing Manager/Transition Director – UK/Europe
Position – TRANSITION MANAGER/DIRECTOR
Location – UK, Europe
Note: Globally mobile for up to 60% – 80% of the time with an Infosys office location in EMEA (e.g., Germany, Belgium, Netherlands, Switzerland, Spain, Poland, UK, Sweden, Czech Republic, France, etc.)
Position Overview
Responsible for managing all aspects of the startup of large engagements (Transition period), focusing on outsourcing using a global delivery model. Engages with the account team during pursuit to deliver end-to-end transition solutions, taking control and leading due diligence to reduce risk and uncertainty within Infosys’ offerings.
Responsibilities:
- Be the single point of accountability for transition activities.
- Plan, lead, and manage the transition phase of outsourcing engagements, ensuring profitability, customer satisfaction, and effective staff utilization.
- Architect transition solutions, including developing cost estimates, staffing plans, work plans, and RFP responses.
- Conduct workshops to help prospects define requirements and build a business case for outsourcing.
- Provide leadership to cross-functional and cross-cultural teams.
- Manage all aspects of transition programs, including planning, resource allocation, tracking, and continuous improvement.
- Lead due diligence plans for new engagements.
- Develop and utilize frameworks, tools, and templates to support transition activities and enhance predictability.
- Ensure service level commitments are met upon transition completion.
- Provide effective handover to the engagement manager before transition ends.
Requirements:
- 15+ years of experience in sales, solution development, and delivery within large Systems Integrators or Consulting firms, responsible for delivering designed and sold solutions.
- Experience supporting customer requirements across application development, infrastructure, BPO, testing, or engineering services in large deals (>50 Mn USD) using a global delivery model.
- Experience managing deal consultant-led engagements (e.g., ISG, Everest, KPMG).
- Ability to develop and maintain positive client relationships and monitor satisfaction.
- Proven success in a matrix management environment.
- Holding a bachelor’s or master’s degree in computer science or business administration is advantageous but not essential.
Competencies:
- Strong abilities in transition management for complex programs, customer relationship development, and impactful presentation delivery.
- Expertise in managing large, complex transitions from inception to implementation in cross-functional settings.
- Capability to manage both engagements and projects effectively.
- Deep understanding of IT outsourcing sourcing and delivery models.
- Skill in explaining technical information clearly to establish rapport and persuade.
- Strong teamwork and interpersonal skills at all management levels.
About Us
Infosys is a global leader in digital services and consulting, helping clients navigate digital transformation in over 50 countries. With over four decades of experience, we enable enterprises with AI-powered cores and agile digital strategies, fostering continuous improvement through our innovation ecosystem.
Equal Opportunity Statement
Infosys is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
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Global Sourcing Manager/Transition Director - UK/Europe employer: Infosys Limited
Contact Detail:
Infosys Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Sourcing Manager/Transition Director - UK/Europe
✨Tip Number 1
Network with professionals in the outsourcing and transition management sectors. Attend industry conferences or webinars where you can meet potential colleagues or clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in global delivery models and outsourcing strategies. Being knowledgeable about current market practices will help you stand out during interviews and discussions with hiring managers.
✨Tip Number 3
Prepare to discuss your experience with large-scale transitions and how you've successfully managed complex projects. Use specific examples that highlight your leadership skills and ability to work in cross-functional teams.
✨Tip Number 4
Demonstrate your understanding of client relationship management by preparing to share how you've built and maintained positive relationships in previous roles. This is crucial for a position that requires managing client satisfaction.
We think you need these skills to ace Global Sourcing Manager/Transition Director - UK/Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transition management and outsourcing. Focus on your achievements in managing large engagements and your ability to lead cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and requirements outlined in the job description. Use examples from your past experiences to demonstrate how you meet these criteria.
Showcase Your Leadership Skills: In your application, emphasise your leadership abilities and experience in managing complex transitions. Provide specific examples of how you've successfully led teams and projects in previous roles.
Highlight Global Experience: Since the role requires global mobility, mention any international experience you have. Discuss how you've navigated different cultures and managed teams across various locations.
How to prepare for a job interview at Infosys Limited
✨Understand the Transition Landscape
Familiarise yourself with the intricacies of transition management, especially in outsourcing. Be prepared to discuss your experience in managing large-scale transitions and how you’ve navigated challenges in previous roles.
✨Showcase Your Leadership Skills
As a Global Sourcing Manager/Transition Director, you'll need to lead cross-functional teams. Prepare examples that demonstrate your leadership style and how you've successfully managed diverse teams across different cultures.
✨Prepare for Technical Discussions
Given the technical nature of the role, brush up on your knowledge of IT outsourcing models and delivery frameworks. Be ready to explain complex concepts clearly, as this will showcase your ability to communicate effectively with clients and stakeholders.
✨Demonstrate Client Relationship Management
Highlight your experience in building and maintaining client relationships. Prepare to discuss specific instances where you’ve improved client satisfaction or resolved issues, as this is crucial for the role.
