At a Glance
- Tasks: Lead and manage large outsourcing transitions, ensuring client satisfaction and engagement profitability.
- Company: Global consulting firm with a focus on innovative solutions and teamwork.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a diverse team and drive successful transitions across various sectors.
- Why this job: Make a significant impact by managing complex projects in a dynamic environment.
- Qualifications: 15+ years in sales and solution delivery, with strong leadership and relationship-building skills.
The predicted salary is between 80000 - 100000 € per year.
Responsible for managing all aspects of the start up of large engagements (Transition period), with a primary focus on outsourcing using a global delivery model. Engaging with the account team during the pursuit process to deliver the end‑to‑end transition solution for the client; taking control, and leading, the due diligence exercise to reduce risk and uncertainty within Infosys' offering to the client.
Responsibilities
- Be the single point of accountability for transition activities
- Plan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilization
- Architect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responses
- Conduct workshops to help prospects define requirements and build a business case for outsourcing
- Provide leadership to cross‑functional and cross‑cultural engagement team members
- Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning
- Lead the creation and execution of due diligence plans for new engagements
- Develop and use frameworks, tools and templates to support transition activities and improve engagement predictability
- Ensure the engagement team meets service level commitments upon completion of transition
Qualifications
- 15+ years of sales, solution development and delivery experience with a large systems integrator/consulting company, responsible for delivering what they designed and sold
- Experience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering services in large deals (>$50 M USD)
- Experience in pursuing and managing deal consultant‑led engagements (e.g., ISG, Everest, KPMG)
- Ability to develop and maintain positive client relationships and monitor client satisfaction
- Demonstrated success in a matrix management environment
- Holding a bachelor’s or master’s degree in computer science or business administration is a distinct advantage; proven abilities in transition management for complex programs, developing effective customer relationships, and delivering presentations that get results
- Expert ability to manage large, complex transitions across all phases from inception to implementation in a cross‑functional environment
- Ability to manage both engagements and projects
- Deep understanding of IT outsourcing sourcing/delivery models
- Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding
- Strong teamwork and interpersonal skills at all management levels
Transition Director - UK, Europe in City of Westminster employer: Infosys Limited
Infosys is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its diverse teams. With a strong commitment to employee growth, we provide extensive training and development opportunities, ensuring that our Transition Directors can thrive in their roles while contributing to impactful outsourcing solutions across the UK and Europe. Our global delivery model not only enhances career prospects but also allows for meaningful engagement with clients, making every project a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Transition Director - UK, Europe in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in transition management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to transition management and outsourcing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring along examples of past projects where you successfully managed transitions. This will help you demonstrate your skills and make a lasting impression on potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transition Director - UK, Europe in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Transition Director role. Highlight your experience in managing large engagements and your expertise in outsourcing. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in transition management and client relationships.
Showcase Your Leadership Skills:As a Transition Director, you'll be leading teams and managing complex projects. Make sure to highlight your leadership experiences and how you've successfully guided cross-functional teams in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Infosys Limited
✨Know Your Transition Inside Out
Make sure you thoroughly understand the transition process and the specific responsibilities outlined in the job description. Be ready to discuss how you've successfully managed transitions in the past, focusing on your ability to lead due diligence exercises and engage with cross-functional teams.
✨Showcase Your Client Relationship Skills
Prepare examples that highlight your experience in developing and maintaining positive client relationships. Think about times when you've monitored client satisfaction and how you’ve adapted your approach based on feedback. This will demonstrate your ability to ensure customer satisfaction during transitions.
✨Demonstrate Your Strategic Thinking
Be prepared to discuss how you would architect transition solutions, including cost estimates and staffing requirements. Bring along any frameworks or tools you've developed in previous roles that could support transition activities, as this shows your proactive approach to improving engagement predictability.
✨Practice Your Presentation Skills
Since you'll need to present technical information clearly, practice explaining complex concepts in simple terms. Use examples from your past experiences where you successfully communicated with stakeholders at all levels. This will help establish rapport and show your strong interpersonal skills.
