Sr. Client Partner Aster - London, UK in City of Westminster

The Senior Practice Engagement Manager - Practice Sales role at Infosys Aster, centered on the AI Amplified Marketing Suite, is pivotal in driving business success through strategic client engagement and account management. This position requires the individual to provide insightful client introductions and context to internal teams, navigate accounts to identify diverse deal opportunities, and lead pursuit teams effectively. Managing client expectations and maintaining the Infosys price premium are crucial, alongside a strong focus on enhancing client satisfaction and expanding the account as per strategic plans. The role demands strategic thinking, exceptional relationship management, and effective communication skills to foster long-term partnerships and demonstrate business value to clients.

Responsibilities

• Client Introductions and Contextual Understanding: Act as the bridge between clients and internal teams by providing valuable introductions and contextual insights. Creatively create compelling, purposeful tailored proposals that address client problems while addressing business outcomes.
• Deal Identification: Skillfully navigate client accounts to uncover various opportunities for business deals.
• Pursuit Team Leadership: Formulate and lead dedicated pursuit teams that are aligned with the strategic objectives of Infosys Aster.
• Strategic Pricing and Negotiation: Recommend and defend competitive win prices, ensuring they align with client value perceptions while maintaining Infosys' price premium.
• Client Expectations and Relationship Management: Set and manage client expectations effectively, ensuring transparent communication and mutual understanding.
• Market Insight and Competitor Analysis: Stay informed about industry trends, client drivers, and competitor moves.
• Contract and Account Operations: Oversee the contracting process, ensuring swift closure and acceptable risk levels.
• Account Growth and Strategic Planning: Develop and review strategic account plans to ensure alignment with business goals.
• Mentorship and Team Development: Mentor the account team and collaborate with delivery managers to provide feedback and guidance.

Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Consider 3 years of progressive experience in lieu of each year of education and 14+ years of experience, with strong sales/relationship management/account management experience.
• Significant business development and project management experience.
• Experience in the Manufacturing industry vertical.
• Track record of interacting and building relationships with C-level client contacts.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• U.S. citizenship or permanent residency required. No sponsorship available.
• MBA degree or foreign equivalent and 10+ years of experience.
• Knowledge of industry-specific go-to-market solutions.
• Good understanding of industry-specific business issues and drivers.
• Global Delivery Model experience.
• Experience managing large multi-location consulting engagement teams.
• Track record as an Account Manager in a rapidly growing client relationship.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.