Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and drive business development for key accounts.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary with bonuses, plus opportunities for professional growth.
- Why this job: Make an impact by influencing client decisions and shaping their digital transformation.
- Qualifications: Experience in account management and strong relationship-building skills required.
- Other info: Dynamic work environment with a focus on continuous learning and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Role – Associate Engagement Manager/ Associate Manager – Client Services Technology – Sales and Client Relationship Management (Farming) Compensation – Competitive (including bonus) What will you do?
Responsibilities
- As AEM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customers.
- Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
- Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
- Conduct research as well as competitor analysis to define strategies that can help enable favourable outcomes
- Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
- Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
- Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
- Provide necessary input for building alliances with relevant product / service vendors
- Ensure hygiene is maintained on account operations
- Create proposals and solutions in line with requirements in the RFPs shared by the clients
- Proactively take Infosys offerings to the prospects in the industry
- Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations
- Track-record of successfully farming business solutions and client management in our customer division
- Strong Business Development (Framing current accounts) / Relationship management / Account management is required
- Strong Account Management experience where you have grown existing accounts.
- Track record of interacting and building relationship with C / C-1 level client contacts.
- Reasonable understanding of Global Delivery Model and IT service industry.
- Experience managing large multi-location consulting engagement teams\’ desirable.
- Hands-on experience with proposal creation and leading proposal presentations.
- Strong leadership, interpersonal, communication and presentation skills.
- Wide variety of IT and business consulting engagement experience.
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
#J-18808-Ljbffr
Associate Manager - Client Services - London employer: Infosys Limited
Contact Detail:
Infosys Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Manager - Client Services - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! You never know when you’ll get a chance to sell yourself. Prepare a short, snappy summary of your experience and skills that highlights your strengths in client relationship management and business development. We want you to shine when the opportunity arises!
✨Tip Number 3
Research is key! Before any interview or networking event, do your homework on the company and its clients. Understand their culture, challenges, and recent news. This will help you tailor your conversations and show that you’re genuinely interested. We love candidates who come prepared!
✨Tip Number 4
Don’t forget to follow up! After meeting someone or finishing an interview, drop them a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we appreciate a little persistence!
We think you need these skills to ace Associate Manager - Client Services - London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Manager role. Highlight your experience in client relationship management and business development, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to grow accounts and manage client relationships. Use numbers and examples to illustrate your success – we love a good story backed by data!
Research is Key: Before you hit send, do a bit of homework on Infosys and our services. Understanding our culture and offerings will help you craft a more compelling application. Plus, it shows us you’re genuinely interested in joining our team!
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to maintain professionalism in your writing. Let your personality shine through, but keep it relevant to the role. We’re looking for someone who can connect with clients, so show us you can do that in your application!
How to prepare for a job interview at Infosys Limited
✨Know Your Client
Before the interview, do your homework on the company and its clients. Understand their organisational culture and key personnel, especially at the CXO level. This will help you tailor your responses and demonstrate your ability to manage client relationships effectively.
✨Showcase Your Sales Skills
Be prepared to discuss your experience in business development and account management. Highlight specific examples where you've successfully farmed existing accounts or influenced clients to award business based on your capabilities. Use metrics to back up your achievements!
✨Master the Proposal Process
Familiarise yourself with the proposal creation process and be ready to discuss how you've led proposal presentations in the past. Bring examples of proposals you've worked on, and be prepared to explain how you align solutions with client requirements.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. During the interview, engage with your interviewers by asking insightful questions about their challenges and how you can contribute to their success.