At a Glance
- Tasks: Lead analysis and delivery in large-scale insurance transformation programs using Guidewire.
- Company: Join a dynamic team at a leading insurance tech company in London.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with excellent career advancement opportunities.
- Why this job: Make a real impact in the insurance industry with innovative technology.
- Qualifications: Experience in Guidewire and strong analytical skills required.
The predicted salary is between 70000 - 90000 £ per year.
We are seeking an experienced Guidewire Business Analyst with strong expertise across Guidewire XCenters (ClaimCenter, PolicyCenter, BillingCenter) to lead analysis and delivery in large-scale insurance transformation programs. The role requires deep understanding of end-to-end insurance lifecycle including policy, billing, and claims processes.
The role sits at the intersection of domain expertise, business analysis, Guidewire product capabilities, requirements engineering, and stakeholder engagement. The individual will work closely with business and IT stakeholders from Underwriting, Finance, Digital, and Enterprise Architecture teams across large-scale insurance transformation initiatives.
The ideal candidate will have strong hands-on experience in process analysis, Guidewire XCenter functional capabilities, requirement elicitation, and Agile delivery, with the ability to translate complex business requirements into clear, structured, and implementation-ready artefacts.
Key Responsibilities- Business Analysis and Requirement Management
- Responsible & Accountable for the Functional & business requirements delivery
- Drive business requirement meeting with clients
- Lead requirement elicitation workshops, stakeholder interviews, and process discovery sessions for transformation initiatives.
- Understand Customer functional landscape and create business requirement documents, BRD
- Document business requirements, functional specifications, user stories, and acceptance criteria.
- Clarify the business requirements to Project delivery Teams (Development and QA Testing) and ensure the business requirements are translated into functional requirements
- Work with Customer Business teams and create UAT test cases
- Work with Testers (Testing Team, UAT Team) to clear requirement related queries and expedite the defect closure
- Conducting UAT tests & helping with UAT
- Define and maintain requirements traceability matrix (RTM) across delivery lifecycle.
- Ensure alignment between business requirements and XCenter configurations/development
- Domain and Process Analysis
- Identify process gaps, inefficiencies, and opportunities for automation and optimization.
- Work with SMEs to define business rules, workflows, and guidelines.
- Ensure solution design aligns with regulatory requirements and operational best practices.
- Support definition of KPIs, SLAs, and performance metrics.
- Guidewire Functional Alignment
- Work with BA resources and Map requirements to ClaimCenter, PolicyCenter, BillingCenter capabilities
- Ensure to define requirements for:
- Policy lifecycle (quote, bind, issue, endorsements, renewals)
- Billing lifecycle (invoicing, payments, commissions, collections)
- Claims lifecycle (FNOL, adjudication, settlement, recovery)
- Support integrations across XCenters and external systems
- Promote OOTB usage and minimize customization
- Collaborate with developers and architects to define functional solution design and system behavior.
- Define requirements for entities, workflows, activities, validations, assignment rules, and integrations.
- Support configuration and development teams with clarifications, solution walkthroughs, and requirement refinements.
- Ensure optimal use of standard Guidewire features with minimal customization.
- Stakeholder Management and Communication
- Act as the primary interface between business stakeholders, IT teams, and delivery teams.
- Facilitate workshops and discussions with SMEs, product owners, and client stakeholders.
- Communicate functional designs, business flows, and system impacts clearly to both technical and non-technical audiences.
- Provide structured updates on requirements status, risks, dependencies, and decisions.
- Ensure stakeholder alignment and sign-offs on requirements and solution design.
- Testing, Validation, and Governance
- Review and support SIT, UAT, and regression testing scenarios based on business requirements.
- Review test cases, test data, and expected outcomes.
- Support defect triage, root cause analysis, and resolution tracking.
- Ensure completeness of requirements coverage in testing cycles.
- Maintain project artefacts including requirements documentation, process flows, and audit records.
- Proven experience in insurance domain and business analysis roles.
- Hands-on experience in Guidewire Xcenter BA role.
- Experience in at least one full-cycle Xcenter implementation or multiple enhancement/AMS engagements as Business analyst.
- Strong understanding of P&C insurance.
- Experience working with cross-functional stakeholders and distributed teams.
- Experience in Agile/Scrum methodologies (user stories, backlog grooming, sprint support).
- UK / Europe client engagement experience.
- Strong expertise in requirements gathering, process modeling, and functional documentation.
- Working knowledge of Guidewire ClaimCenter functionality and configuration concepts.
- Experience with user story creation, backlog management, and acceptance criteria definition.
- Familiarity with tools such as JIRA, Confluence, or Azure DevOps.
- Experience in test scenario definition, UAT support, and defect lifecycle management.
- Strong documentation and analytical skills.
- Exposure to Guidewire integrations (PolicyCenter, BillingCenter, external systems).
- Exposure to regulatory frameworks and compliance requirements.
- Knowledge of data models, SQL, and API-based integrations.
- Experience to APD
- London Market / US / APAC client exposure
- Guidewire Certification
Guidewire Business Analyst / Guidewire Developer / Guidewire Architect / Guidewire Program Manager / Guidewire QA Lead / Guidewire & production support in London employer: Infosys Europe
Located in the vibrant Canary Wharf area of London, our company offers a dynamic work environment that fosters collaboration and innovation. We prioritise employee growth through continuous learning opportunities and a supportive culture that values diversity and inclusion. With hybrid work options and a focus on work-life balance, we empower our team to thrive both professionally and personally while contributing to impactful insurance transformation projects.
StudySmarter Expert Advice🤫
We think this is how you could land Guidewire Business Analyst / Guidewire Developer / Guidewire Architect / Guidewire Program Manager / Guidewire QA Lead / Guidewire & production support in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Infosys Europe). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Infosys Europe. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Guidewire Business Analyst / Guidewire Developer / Guidewire Architect / Guidewire Program Manager / Guidewire QA Lead / Guidewire & production support in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Infosys Europe.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Infosys Europe. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Infosys Europe
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Infosys Europe to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Infosys Europe, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Infosys Europe's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
