At a Glance
- Tasks: Transform critical business workflows and deliver innovative ServiceNow solutions for global leaders.
- Company: Join a globally renowned management consulting firm at the forefront of industry disruption.
- Benefits: Industry-leading compensation, top training, and development opportunities for career growth.
- Other info: Inclusive culture with excellent career paths and recognition as a top employer.
- Why this job: Shape the future of enterprise digital transformation and make a real impact.
- Qualifications: 5+ years in ServiceNow implementation and advisory roles; strong consulting experience required.
The predicted salary is between 69750 - 85250 £ per year.
You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300,000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?
Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn't just about implementation; it's about reinventing possibilities, challenging norms, and driving real business outcomes. If you're an ambitious consultant with a passion for innovation and client impact, we want you on our team.
As a ServiceNow GRC / IRM Transformation & Advisory Consultant, you will be at the forefront of optimizing and transforming critical business workflows for global market leaders. You'll deliver end-to-end transformation projects, from strategic value assessments to complex ServiceNow implementations, directly shaping our clients' success. This role demands a blend of broad process automation experience, deep industry insight, and exceptional ServiceNow platform skills.
Your role will include:
- Strategic Advisory: Providing expert, evidence-supported advisory services across Enterprise Risk Management, Policy & Compliance, Operational Resilience, Third-Party Risk Management and Governance operating models enabled by ServiceNow IRM.
- Outcome-Driven Delivery: Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, with a focus on enterprise risk management, risk and control frameworks, operational resilience, business continuity management and third-party risk management.
- Industry Expertise: Applying deep industry subject matter expertise across diverse sectors (Financial Services, Consumer & Retail, Energy & Utilities) to tailor solutions.
- Client Partnership: Cultivating and expanding trusted advisor relationships with clients, advancing Infosys Consulting's objective to be their go-to partner.
- Practice Building: Contributing your ideas and expertise to grow our global consulting capability, coaching colleagues, and staying ahead of market trends.
- Business Development: Supporting bid responses and identifying new opportunities to expand our impact with clients.
Requirements
- ServiceNow Mastery (5+ years required): Proven experience in ServiceNow implementation and advisory roles, with demonstrable expertise in the IRM suite, including Risk Management, Policy & Compliance, Audit Management, TPRM and Operational Resilience.
- Preferred Module Specializations: Integrated Risk Management (IRM), Risk & Compliance (RC), Vulnerability Response (VR), Security Incident Response (SIR), Third-Party Risk Management (TPRM), Agentic AI (Now Assist, GenAI), Configuration Management Database (CMDB).
- Consulting Acumen: A minimum of 5 years of dedicated consulting experience, or a strong track record in client-facing advisory roles within industry.
- Sector Expertise: Financial Services, Consumer & Retail, Energy & Utilities.
- Certifications that Set You Apart: Required: ServiceNow Certified System Administrator (CSA). Highly Preferred: At least two (2) ServiceNow Certified Implementation Specialist (CIS) certifications.
- Project Leadership: Demonstrable experience in project management, agile delivery, business analysis, solution architecture, and scope definition.
- Valuable Certifications: PMP, Prince2, SAFe, or other Scaled Agile certifications.
- Driving Change: Experience in managing organizational change and driving adoption for technology transformations.
- Desired Certifications: PROSCI, TBM (Technology Business Management).
- Pre-Sales & Value Articulation: Proven ability in business development, bid response, use case development, and clearly articulating solution value to senior stakeholders.
- Essential Skills: Exceptional stakeholder management, problem-solving, analytical thinking, and outstanding written and verbal communication skills (C2 proficiency in English and local country language(s)).
- Mobility: Willingness to travel to client sites as required.
Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for individuals who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now.
Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey. Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.
Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.
We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... Apply today!
Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role in London employer: Infosys Consulting
Infosys Consulting is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring our team members are equipped to lead transformative SAP projects across Europe. Join us to be part of a global network where your contributions directly impact client success and drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role at Infosys Consulting!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Infosys Consulting or be willing to refer you for that Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Infosys Consulting who’s on the lookout for their next Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role role at Infosys Consulting!
We think you need these skills to ace Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Infosys Consulting. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Infosys Consulting
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Infosys Consulting. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!