At a Glance
- Tasks: Lead technology transformations in fuel retail and convenience store operations.
- Company: Join a top management consulting firm with an entrepreneurial spirit.
- Benefits: Industry-leading compensation, diverse culture, and top training opportunities.
- Other info: Dynamic environment with opportunities for career growth and personal development.
- Why this job: Shape the future of retail with innovative solutions and make a real impact.
- Qualifications: Experience in retail operations and technology transformation required.
Where Innovation meets Excellence. Be a part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with an entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth. Our consulting business is annually recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths we offer to our consultants. As we look to strengthen our team with top talent that can shape the future for our firm, we seek entrepreneurial-minded individuals that value a highly-diverse culture where differences are embraced, that want to have a voice with top management and that are rewarded for collective achievement. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best!
The Team: Our Energy Practice helps some of the largest global firms and most recognizable brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning strategy and digital innovation, to omni-channel customer experience, supply chain optimisation, we help clients shape and achieve their growth agenda for a sustainable future.
The Role: As a Fuel Retail & Convenience Store Operations Transformation Lead, you will play a pivotal role in helping clients design and deliver technology-enabled transformation across fuel retail, travel centre, convenience and mobility operations. This is a consulting delivery role requiring deep store operations knowledge, strong programme leadership, product ownership capability and the ability to bridge business, technology, vendors and delivery teams. Your responsibilities will include, but are not limited to:
- Shaping fuel retail and convenience store operations transformation roadmaps, from discovery and design through to delivery, deployment, hypercare and operational handover.
- Leading the delivery of store execution, workforce management, operational monitoring, front office, back office and related retail technology capabilities.
- Owning or supporting product vision, roadmap definition, backlog prioritisation, sprint planning, PI planning and delivery governance to ensure business value is realised.
- Managing complex delivery across client teams, technology vendors, systems integrators and offshore delivery teams, creating a clear one-team operating model.
- Supporting upgrades, migrations and implementations of enterprise retail platforms, including SaaS and cloud-enabled solutions.
- Designing and delivering integrated data, reporting, ETL, API, operational dashboard and service monitoring capabilities across retail operations.
- Leading requirements workshops, solution design reviews, governance forums and senior stakeholder updates.
- Driving delivery quality, risk management, issue resolution, service transition, training, documentation and early-life support.
- Identifying opportunities to reduce manual effort, improve operational control, enhance customer and colleague experience and increase scalability across multi-site retail environments.
Requirements: We are looking for a senior retail consulting practitioner with strong fuel retail, convenience store operations and technology transformation experience, including:
- Proven experience delivering complex technology transformation programmes in fuel retail, convenience retail, mobility, downstream energy, travel centre or comparable multi-site retail operations.
- Practical knowledge of retail store operations processes, including store execution, workforce management, task management, store communications, compliance tracking, reservations, payments, reporting and operational monitoring.
- Experience implementing, upgrading or migrating enterprise retail platforms, ideally including Blue Yonder, Luminate Store Execution, Reflexis or equivalent store operations solutions.
- Strong programme delivery, product ownership, delivery management, business analysis or technical delivery leadership experience.
- Experience across the full delivery lifecycle, including discovery, design, build, test, go-live, hypercare and transition to operations.
- Ability to manage budgets, forecasts, delivery plans, risks, dependencies, executive stakeholders and third-party suppliers.
- Strong understanding of cloud platforms, integration architecture, ETL, APIs, data migration, data governance, reporting and operational control tower capabilities.
- Experience working in Agile delivery environments, including backlog management, sprint planning, retrospectives, PI planning and delivery governance.
- Ability to combine consulting presence with practical delivery leadership in complex client environments.
Our ideal candidate will be:
- Able to lead global and virtual teams to implement retail technology transformation programmes in live operational environments.
- Comfortable engaging senior business and technology stakeholders, shaping decisions and maintaining delivery confidence under pressure.
- A strong communicator with the ability to translate operational requirements into clear technology and delivery outcomes.
- Able to assess existing ecosystems, identify delivery risks and recommend pragmatic improvements to operational efficiency and platform resilience.
- A self-starter who can lead workshops, work in a matrix team structure and assume client-facing delivery leadership roles.
- Commercially aware and able to link transformation activity to operational efficiency, scalability, customer experience and business value.
Benefits: For the right talent that want to be part of a diverse team, innovation-driven practice and a high-performance culture, we offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions.
Retail Convenience - Supply Chain SME - Senior Consultant in London employer: Infosys Consulting
Infosys Consulting offers an exceptional work environment in Greater London, where you can thrive as a Consumer Goods Growth Leader. With a commitment to diversity and inclusion, the company fosters a collaborative culture that values innovative thinking and professional development. Employees benefit from extensive growth opportunities and the chance to be part of a highly regarded firm recognised by the Financial Times, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Convenience - Supply Chain SME - Senior Consultant in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Retail Convenience - Supply Chain SME - Senior Consultant at Infosys Consulting!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Infosys Consulting or be willing to refer you for that Retail Convenience - Supply Chain SME - Senior Consultant position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Infosys Consulting who’s on the lookout for their next Retail Convenience - Supply Chain SME - Senior Consultant star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Retail Convenience - Supply Chain SME - Senior Consultant role at Infosys Consulting!
We think you need these skills to ace Retail Convenience - Supply Chain SME - Senior Consultant in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Infosys Consulting. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Infosys Consulting
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Infosys Consulting. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
