At a Glance
- Tasks: Lead change initiatives and engage stakeholders in a large-scale transformation programme.
- Company: Join a globally renowned management consulting firm with an inclusive culture.
- Benefits: Competitive salary, top training, and career development opportunities.
- Other info: Dynamic environment with excellent growth potential and a focus on innovation.
- Why this job: Make a real impact on organisational change while collaborating with talented colleagues.
- Qualifications: Experience in business change and stakeholder engagement within complex programmes.
The predicted salary is between 40500 - 49500 £ per year.
You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You will be part of an entrepreneurial, high-growth environment of 300,000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?
About Your Role
The Workforce Transformation practice in the UK is looking for a Change & Engagement Lead to drive organisational readiness, stakeholder engagement, user adoption, and business change across a large-scale Oracle HCM transformation programme. Working throughout the full project lifecycle, we are looking for a senior lead to work with client stakeholders to ensure successful adoption of new processes, systems, and ways of working while supporting delivery, governance, communications, training, and go-live readiness. The role acts as the primary change partner for assigned organisations, helping them prepare for, implement, and embed business and operational change.
Responsibilities
- Stakeholder Engagement & Relationship Management
- Build strong relationships with senior business stakeholders and project teams.
- Act as a key liaison between client organisations, programme teams, and delivery partners.
- Facilitate workshops and working sessions focused on change, readiness, adoption, benefits, and communications.
- Support stakeholder governance forums, meetings, and decision-making activities.
- Programme Delivery & Governance
- Maintain RAID logs, action trackers, and project reporting to support effective programme delivery.
- Support organisations in managing project plans, resource planning, and governance activities.
- Facilitate readiness reviews and governance checkpoints, identifying gaps and driving actions.
- Prepare governance materials, stakeholder updates, and decision-support documentation.
- Change Management & Organisational Readiness
- Develop and deliver readiness assessments, change plans, and adoption strategies.
- Support organisations in preparing for new ways of working and process changes.
- Establish and mobilise business change networks and change champions.
- Identify and manage organisational change impacts and adoption risks.
- Business Process Transformation
- Facilitate business process re-engineering workshops to map current workflows and design future Oracle HCM processes.
- Support business process readiness planning and the implementation of policy, process and operating model changes.
- Develop process documentation, handbooks, and standard operating procedures.
- Communications, Training, Adoption & Go-Live Support
- Develop and deliver communications, training, and engagement activities to drive stakeholder readiness and user adoption.
- Support benefits realisation by establishing baselines, tracking outcomes, and aligning activities with wider change and transformation plans.
- Coordinate go-live readiness, deployment activities, and hypercare support to ensure a smooth transition and successful embedding of new ways of working.
- Capture and share lessons learned, best practices, and knowledge assets to support continuous improvement across future deployments.
Requirements
Essential Experience
- Proven experience leading business change and organisational readiness activities within large, complex transformation programmes in a consulting environment.
- Experience working across multiple organisations, business units, or deployment waves with competing priorities and stakeholder demands.
- Strong experience in implementing Oracle HCM, cloud HR, HRIS, or enterprise resource planning (ERP) system.
- Extensive experience partnering with Public Services organisations to provide consulting and advisory services.
- Demonstrable ability to engage senior business stakeholders and translate programme requirements into practical, business-focused actions.
- Experience facilitating workshops focused on change impacts, process redesign, organisational readiness, communications, training, and benefits realisation.
- Experience managing governance artefacts, including delivery plans, progress reporting, RAID logs, readiness assessments, and decision-making materials.
- Experience supporting go-live preparation, command centre activity, and post-deployment stabilisation.
- Experience supporting workforce, HR, or people-function transformation programmes.
Knowledge, Skills and Capabilities
- Strong knowledge of change management methodologies, organisational readiness approaches, and stakeholder engagement practices.
- Understanding of business process mapping, future-state operating model design, and adoption planning.
- Ability to develop concise, decision-focused materials for both senior leadership and operational governance forums.
- Excellent facilitation, communication, influencing, and relationship management skills.
- Strong planning, analytical, problem-solving, and coordination capabilities.
- Proven ability to collaborate effectively across business, programme, and delivery partner teams.
Qualifications
- Degree-level qualification or equivalent relevant professional experience.
- Professional change management accreditation (e.g. APMG Change Management or Prosci) is desirable.
Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for team members who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now.
Benefits
The Team: Our Workforce Transformation practice in Europe, with over 150 specialists, supports large global companies and most recognisable local brands in solving their most significant challenges around Human Capital Management (HCM) Transformation, Organisational Change and Agile ways of working. Within the HCM Team, we offer various services enabling HR & HR Cloud Transformations through experience-driven HR Process Design, HR IT & Cloud Advisory, HR TOM & Service Delivery Design as well as overall HR Transformation Program Management.
About Infosys Consulting: Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey. Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our website. Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row. We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you.... Apply today!
Change & Engagement lead - Public Sector in London employer: Infosys Consulting
Infosys Consulting is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring our team members are equipped to lead transformative SAP projects across Europe. Join us to be part of a global network where your contributions directly impact client success and drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Change & Engagement lead - Public Sector in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Change & Engagement lead - Public Sector at Infosys Consulting!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Infosys Consulting or be willing to refer you for that Change & Engagement lead - Public Sector position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Infosys Consulting who’s on the lookout for their next Change & Engagement lead - Public Sector star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Change & Engagement lead - Public Sector role at Infosys Consulting!
We think you need these skills to ace Change & Engagement lead - Public Sector in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Infosys Consulting. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Infosys Consulting
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Infosys Consulting. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
