CargoWise Consultant - Senior Consultant / Principal Consultant in London

You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300,000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?

About your role

As a CargoWise consultant, you will perform the following tasks:

• Consulting and business transformation: Lead business process assessments, operating model design, and digital transformation initiatives across logistics and freight forwarding operations. Facilitate workshops with business stakeholders to gather requirements and define future-state processes. Translate business requirements into CargoWise functional and solution designs. Advise clients on industry best practices for freight forwarding, customs brokerage, transportation, warehousing, and supply chain operations. Support process harmonization, standardization, and global template rollouts.
• CargoWise Solution Design & Implementation: Lead end-to-end CargoWise implementation programs, upgrades, rollouts, and process optimization initiatives. Configure and support CargoWise modules, including Forwarding (Ocean, Air, and Road), Customs, Warehouse, Transport, Finance, Rates and Tariffs, Tracking and Visibility, eCommerce, and Customer Portal capabilities. Define solution architectures and integration requirements with enterprise applications. Collaborate with technical teams to design integrations, data migration, and reporting solutions.
• Program Delivery: Manage project scope, deliverables, risks, dependencies, and stakeholder communication. Oversee functional design documents, user stories, test scenarios, and deployment plans. Support SIT, UAT, cutover planning, and hypercare activities. Drive issue resolution across business and technology workstreams.
• Stakeholder Management: Engage senior business and technology stakeholders. Provide strategic recommendations and executive-level updates. Facilitate governance meetings, steering committees, and decision-making forums. Support RFPs, proposals, solution estimations, and client presentations. Contribute to consulting assets, accelerators, and industry thought leadership. Mentor junior consultants and lead capability development initiatives. Assist in growing the CargoWise consulting practice and developing market offerings.

Requirements

• You have a broad business skill set including stakeholder management, problem-solving, and resilience.
• You have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences.
• You have excellent interpersonal skills and strong written and verbal communication skills in the country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel.
• You have at least 12 to 15 years of experience in logistics, supply chain, freight forwarding, or transportation consulting.
• You have at least 3 to 5 years of CargoWise implementation and consulting experience.
• You have experience across at least one or more domains: Ocean Freight, Air Freight, Customs Brokerage, Contract Logistics, Transportation Management, Warehouse Operations.
• You have experience in requirements gathering, solution design, testing, and deployment.
• You have experience managing global rollouts and multi-country implementations.
• You have good technical understanding of CargoWise One platform, CargoWise configuration and administration, EDI and API integrations, Data migration and master data management, Reporting and analytics, Process modelling tools, Jira, Azure DevOps and Confluence.
• You have good understanding of cloud, integration, and enterprise architecture concepts.

Qualifications:

• CargoWise Certification(s).
• Experience with global logistics providers, freight forwarders, or 3PL/4PL organizations.
• Experience with systems such as SAP, Blue Yonder, Oracle, Manhattan, Descartes, project44, GT Nexus, or other logistics platforms.
• Knowledge of customs and international trade compliance processes.
• MBA or relevant advanced degree preferred.

Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for team members who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now.

Benefits

About your team: Our CRL (Consumer Goods, Retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. We transform traditional organizations to digitally centric business models and drive new revenue streams.

About Infosys Consulting: Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey. Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you. Apply today!