At a Glance
- Tasks: Provide first-level IT support and ensure system performance around the clock.
- Company: Join Infosys BPM, a leader in IT services with a focus on customer satisfaction.
- Benefits: Enjoy 25 days of holiday, sick pay, and exclusive employee discounts.
- Other info: Flexible shifts, including nights, in a dynamic work-from-home environment.
- Why this job: Work remotely while making a real difference in users' tech experiences.
- Qualifications: Strong customer service skills and problem-solving abilities are essential.
The predicted salary is between 25000 - 35000 £ per year.
Infosys BPM is seeking a committed individual for a 24/7 rotational role providing first level support and service restoration. You will assist in logging service requests and provide crucial assistance to users, ensuring maximum system availability and performance.
This role offers work-from-home flexibility with an essential requirement for shift rotation, including nights. The position values strong customer service skills and the ability to analyze and resolve issues effectively.
Benefits include 25 days of holiday, sick pay, and employee discounts.
Remote 24/7 IT Service Desk Specialist in Warwick employer: Infosys BPM
Infosys BPM is an excellent employer, offering a dynamic work culture in Birmingham that fosters collaboration and innovation. Employees benefit from comprehensive training programs and career advancement opportunities, ensuring personal and professional growth. With a strong commitment to compliance and excellence, working here means being part of a team that values your contributions and supports your development in the payroll domain.
