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- Tasks: Manage employee relations cases and provide expert advice to managers.
- Company: Join a dynamic advisory team in a shared services environment.
- Benefits: Enjoy hybrid working options and a supportive team culture.
- Why this job: Advance your career in employee relations while making a real impact.
- Qualifications: Experience in advising on complex ER issues and strong communication skills required.
- Other info: Full-time, permanent role based in South Birmingham.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity to join a dynamic employee relations advisory team within a shared services environment. We are looking for self-motivated individuals who have experience advising on employee relations issues and are wanting to build their career within this specialist function. The employee relations team provide remote advice to managers dealing with queries on a variety of issues across the UK and Ireland. This role would suit an individual who already has experience advising on disciplinary, grievances, absence management and other complex workplace issues who is looking to further their career within the speciality of employee relations. This role is a full time and permanent role based in South Birmingham and working in a hybrid manner.
Duties will include:
- Proactive case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability and OH referrals by providing accurate and timely advice to managers within the business considering both commercial and litigation risks.
- Take necessary steps to resolve cases promptly and drive achievement of critical SLAs whilst managing and maintaining HR systems by recording all ER cases in a case management system.
- Highlight high risk cases, trends and management capability issues as appropriate.
- Support managers with letter drafting including the formation of allegations and outcome letters.
- Review and advise on case evidence/notes and procedural correspondence.
- Coach, guide and influence managers to take the best approach to dealing with employee relations issues.
- Build and maintain strong working relationships with key client stakeholders and provide an excellent customer experience to the client.
Essential Criteria includes:
- Previous experience of advising and supporting managers with complex ER issues including dismissal and discrimination.
- Strong communication and influencing skills with the ability to interact across all levels of management.
- Strong customer focus.
- Strong attention to detail, problem solving ability and ability to deliver results to deadlines.
- Strong understanding of Employment Law.
- Good interpersonal and written communication skills.
- Able to work on own initiative and work effectively within a team.
Contact Detail:
Infosys BPM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Advisor
✨Tip Number 1
Familiarise yourself with the latest employment laws and regulations in the UK and Ireland. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field of employee relations.
✨Tip Number 2
Network with professionals in the employee relations field. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle specific employee relations cases. Think about examples from your past experience that showcase your problem-solving skills and ability to manage complex situations effectively.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding our mission and how we approach employee relations will help you tailor your responses in interviews, showing that you're a great fit for our team.
We think you need these skills to ace Employee Relations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, particularly in areas like disciplinary actions, grievances, and absence management. Use specific examples to demonstrate your skills and achievements relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for employee relations and your understanding of the complexities involved. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your strong communication and influencing skills. Provide examples of how you've successfully interacted with management at various levels and resolved complex ER issues.
Showcase Your Knowledge of Employment Law: Demonstrate your understanding of employment law in your application. You could mention specific laws or regulations you are familiar with and how they relate to the role of an Employee Relations Advisor.
How to prepare for a job interview at Infosys BPM
✨Showcase Your ER Experience
Make sure to highlight your previous experience in advising on employee relations issues. Be prepared to discuss specific cases you've managed, focusing on the outcomes and how you navigated complex situations.
✨Demonstrate Strong Communication Skills
Since this role requires strong communication and influencing skills, practice articulating your thoughts clearly. Use examples that showcase your ability to interact effectively with various levels of management.
✨Understand Employment Law
Brush up on your knowledge of employment law as it relates to employee relations. Be ready to discuss how you have applied this knowledge in past roles, especially in handling dismissals or discrimination cases.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential workplace issues and how you would advise managers, ensuring you demonstrate a proactive approach to case management.
