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- Tasks: Manage credit control for clients, ensuring timely payments and effective communication.
- Company: Join Infosys BPM, a global leader in business process management.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Why this job: Be part of a dynamic team making a real impact in financial management.
- Qualifications: Strong communication skills and previous experience in credit control preferred.
- Other info: Work in a fast-paced environment with a focus on innovation and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients.
Responsibilities:
- Credit controlling a designated trade debtor ledger by way of verbal and written communication, against a personal cash collection target.
- Effective management of FSCM system, adhering to best practice guidelines.
- Facilitating debtor payment to agreed terms, taking actions to address late payment, through effective and timely management of FSCM.
- Reconciling accounts on a monthly, termly and annual basis.
- Ensuring timely and accurate allocation of all payments received on designated ledgers.
- Attending monthly reviews with the Regional Managing Director and Financial Controller to highlight debt risks and opportunities.
- Ensuring accurate client details are maintained on the sales ledger including diary notes and that accounts are regularly reconciled and updated.
- Ensuring that credit control best practice standards are adhered to.
- Working towards monthly individual objectives, to reduce overdue debt.
- Reviewing the ledger with the Credit Control Team Manager on a monthly basis to highlight risks, concerns and opportunities.
- Highlighting areas of improvement and initiating ideas to improve the overall standard and effectiveness themselves, their team and the Credit Control Department.
- Providing detailed information to facilitate timely completion of Debt Reporting in preparation of Executive Weekly Meeting.
- Maintaining health and safety of all colleagues within the business and reporting any incidents via the approved company processes.
Core Competencies and Qualifications:
- Customer Orientation: Responsiveness.
- Analytical Ability: Problem Solving.
- High Impact Communication: Clarity in communication, grammar & sentence constructions.
- Learning & Innovation: Openness to new ideas.
- Excellent verbal and written communication skills.
- Clear, focused and driven to achieve cash collection targets.
- Excellent customer service skills with a proven track record.
- Ability to work on own initiative; solution oriented with good problem solving skills.
- Advanced competency with MS Excel.
- Commitment to get the job done which may require work outside of normal office hours.
- Previous experience in a Credit Control role gained within a fast-paced organisation.
- A positive outlook, always displaying a can-do approach to all work matters.
- Determined to succeed and flourish during times of change.
Seniority level: Entry level
Employment type: Full-time
Job function: Accounting/Auditing and Administrative
Industries: IT Services and IT Consulting
Credit Controller in Birmingham employer: Infosys BPM
Contact Detail:
Infosys BPM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on a Credit Controller role that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your problem-solving skills and customer orientation. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is key in roles like this.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Credit Controller in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience and skills that match the job description, like your customer service skills and problem-solving abilities. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your previous experiences have prepared you for this role. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your clarity in writing. Use proper grammar and structure your sentences well. This will show us that you can communicate effectively with clients and colleagues alike.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Infosys BPM
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of cash flow, payment terms, and debt management metrics. Be ready to discuss how you've successfully managed these in past roles or how you would approach them.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've handled difficult conversations with clients or resolved disputes. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to maintain strong client relationships.
✨Familiarise Yourself with FSCM Systems
Since the job involves managing the FSCM system, do some research on it beforehand. If you have experience with similar systems, be prepared to share specific examples of how you've used them to improve processes or resolve issues.
✨Demonstrate Problem-Solving Skills
Credit Controllers often face challenges that require quick thinking and innovative solutions. Think of scenarios where you've identified problems and implemented effective solutions. Highlight your analytical skills and your ability to adapt to changing situations during the interview.
