At a Glance
- Tasks: Be a key technical advisor, delivering outstanding customer service and solutions.
- Company: Join a dynamic tech company focused on innovative customer engagement.
- Benefits: Enjoy a competitive salary, generous leave, private healthcare, and wellness support.
- Other info: Great opportunities for career growth and collaboration across teams.
- Why this job: Make a real impact by helping clients understand and utilise cutting-edge technology.
- Qualifications: 2+ years in a technical SaaS role with strong client-facing skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Solutions Engineering works closely with Customer Success and is responsible for understanding, representing and delivering outstanding customer services to standard clients. This is achieved by consulting on 1PD strategy, platform usage and partnerships. The team provides feedback to the business on core requirements and opportunities identified, with the aim to collaborate across internal departments for renewals, platform challenges, upselling, case studies, and legal queries to maintain service for clients. In this role, you will be a key technical resource and advisor across InfoSum's product suite for prospective customers in the UK. You will contribute to sales presentations, provide product demonstrations, model workflows, design solutions, and ensure our customers fully grasp the value and benefits of the InfoSum platform. At the deal close stage, you will partner with our Client Success and Sales teams to turn these solutions into reality, provide detailed documentation to guide the Implementation team, and provide ongoing technical leadership.
Requirements
Responsibilities
- Serve as a key technical resource and advisor across InfoSum\'s product suite for prospective customers in the UK
- Contribute to sales presentations and provide product demonstrations
- Model workflows and design solutions to communicate value and benefits of the InfoSum platform
- Ensure customers understand the value and potential outcomes from using the platform
- Partner with Client Success and Sales teams at deal close to implement solutions
- Provide detailed documentation to guide the Implementation team
- Provide ongoing technical leadership throughout the customer engagement
- Provide feedback to the business on core requirements and opportunities discovered
Qualifications
- 2+ years in a technical SaaS pre- or post-sales role
- Experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business
- Knowledge of the marketing and advertising industry and the needs of advertisers, media owners and data companies
- Hands-on familiarity with data query languages, data warehouses, or databases (e.g., Amazon S3, Google Cloud, Microsoft Azure, SQL)
- Exceptional presentation and communication skills with the ability to translate between technical experts and business decision makers
- Excellent long-term client relationship management and strong project management capabilities
Benefits
- A competitive salary based on experience and performance
- 25 days annual leave (excluding bank holidays)
- 8% pension contribution
- Private health care
- Perkbox benefits including mental wellbeing support and EAP
- Salary sacrifice schemes
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Solutions Engineer in London employer: InfoSum
InfoSum is an exceptional employer that fosters a culture of creativity and collaboration, empowering employees to do extraordinary work. With a strong focus on professional growth, the company offers unique opportunities to influence large-scale projects while maintaining a hybrid work environment that promotes flexibility and connection. Employees benefit from a supportive atmosphere that values diversity and inclusion, ensuring everyone has the chance to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Solutions Engineer at InfoSum, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including InfoSum. Tailor your message to explain why you’re drawn to them and how you can contribute as a Solutions Engineer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Solutions Engineer in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for InfoSum:When writing your cover letter, make sure to tailor your message specifically for InfoSum. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at InfoSum
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show InfoSum that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show InfoSum that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with InfoSum’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
