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- Tasks: Be the go-to tech guru for clients, delivering top-notch solutions and support.
- Company: Join a dynamic team at InfoSum, where innovation meets collaboration.
- Benefits: Enjoy competitive pay, 25 days leave, private healthcare, and awesome perks.
- Why this job: Make a real impact by helping clients unlock the full potential of our platform.
- Qualifications: 2+ years in a technical SaaS role with strong client-facing skills.
- Other info: Work in a vibrant office with free snacks, social events, and a supportive culture.
The predicted salary is between 28800 - 48000 £ per year.
Solutions Engineering works closely with Customer Success and are responsible for understanding, representing and delivering outstanding customer services to standard clients. This is achieved by consulting on 1PD strategy, platform usage and partnerships. The team feedback to the business core requirements and opportunities discovered with the intention to collaborate across internal departments for renewals, platform challenges, upselling, case studies, legal queries to maintain service for clients.
In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in the UK. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Sales team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership.
- 2+ years in a technical SaaS pre- or post-sales role.
- Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business.
- Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it.
- Hands-on familiarity with data query languages, data warehouses, or databases (i.e. Amazon S3, Google Cloud, Microsoft Azure, SQL).
- Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers.
- Excellent long-term client relationship management capabilities in conjunction with strong project management skills.
As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here’s an overview of everything we offer right now!
You will receive:
- A competitive salary based on your experience and ability to perform in role
- 25 days annual leave (excluding bank holidays)
- 8% pension contribution
- Private health care
- Fantastic corporate discounts and mental wellbeing support via Perkbox, including a top of line EAP.
- Salary sacrifice schemes
We have fantastic offices in Basingstoke and London complete with a fully stocked fridge / snacks and catered lunches 2 times a week.
We also reward our teams with monthly socials, half day Fridays during the summer months of July and August, 3 extra days off during the Christmas holidays and a culture built on recognition, collaboration and success.
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Associate Solutions Engineer employer: InfoSum Limited
Contact Detail:
InfoSum Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Associate Solutions Engineer role.
✨Tip Number 2
Show off your skills! Prepare for interviews by practising product demonstrations and solution designs. Make sure you can clearly explain how you can help clients unlock the value of the InfoSum platform.
✨Tip Number 3
Be ready to collaborate! Highlight your experience working with sales and client success teams. Show that you can bridge the gap between technical details and business needs, making you an invaluable asset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at StudySmarter.
We think you need these skills to ace Associate Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Associate Solutions Engineer. Highlight your experience in technical SaaS roles and any client-facing consulting you've done. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your familiarity with data query languages and your exceptional communication skills.
Showcase Your Technical Skills: In your application, don’t forget to highlight your hands-on experience with data technologies like Amazon S3 or SQL. We’re looking for someone who can bridge the gap between technical details and business needs, so make that clear!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands. We can’t wait to hear from you!
How to prepare for a job interview at InfoSum Limited
✨Know Your Stuff
Make sure you have a solid understanding of InfoSum’s product suite and how it fits into the marketing and advertising landscape. Brush up on data query languages and cloud platforms like Amazon S3 or Google Cloud, as these will likely come up in conversation.
✨Showcase Your Communication Skills
Since this role involves translating technical jargon for non-technical stakeholders, practice explaining complex concepts in simple terms. Use examples from your past experiences to demonstrate how you've successfully engaged with clients and addressed their needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle client challenges. Think of specific scenarios where you’ve had to design solutions or manage projects, and be ready to discuss the outcomes and what you learned.
✨Engage with the Team Spirit
This role is all about collaboration, so show your enthusiasm for teamwork during the interview. Share examples of how you’ve worked effectively with sales or customer success teams in the past, and express your excitement about contributing to a positive team culture.
