At a Glance
- Tasks: Be the go-to person for cybersecurity services, ensuring top-notch delivery and client satisfaction.
- Company: Join a global leader in managed security services with SOCs worldwide.
- Benefits: Enjoy a full-time role with opportunities for growth and professional development.
- Why this job: Make an impact in cybersecurity while building strong client relationships and leading during crises.
- Qualifications: Strong communication skills and familiarity with security platforms are essential; certifications are a plus.
- Other info: This is a mid-senior level position in a dynamic and fast-paced environment.
The predicted salary is between 42000 - 84000 £ per year.
This role is with a globally recognized managed security service provider specializing in advanced cybersecurity solutions. The organization operates Security Operations Centers (SOCs) across multiple regions, including offices in the US, UK, Middle East, Africa, and Australasia, offering services such as threat detection and response, incident management, and cyber risk advisory.
1.Customer Service Delivery: Serve as the primary point of contact for cybersecurity services, ensuring efficient and effective delivery to end customers. Oversee service delivery ensuring SLA compliance and client satisfaction.
2. Customer Relationship Management: Develop and maintain strong client relationships by providing regular updates and advisory support. Act as a trusted advisor on cybersecurity matters, tailoring services to meet client-specific requirements.
3. Performance and Quality Management: Monitor and evaluate the performance of cybersecurity services, identifying opportunities for improvement. Ensure high-quality delivery through regular audits, reviews, and reporting.
4. Incident and Crisis Management: Lead major and critical incident handling, providing clear guidance and leadership during crisis situations. Collaborate with internal and client teams to resolve incidents and prevent recurrence.
5. Resource and Financial Management: Manage resources effectively to meet client needs while adhering to budgetary constraints. Provide input on financial planning and optimization of cybersecurity services.
6. Advisory and Strategic Input: Support projects by providing business, professional, and technical advice. Contribute to the development and implementation of cybersecurity strategies and solutions.
Key Skills and Requirements:
● Strong communication and interpersonal skills for engaging with technical and non-technical stakeholders.
● Familiarity with service delivery processes and security platforms (e.g., SIEM, IPS, IDS, and Proxy Services).
● Proven ability to organize and prioritize work effectively, even under pressure.
● Experience in crisis management, demonstrating leadership in high-stakes situations.
● Management and business process skills, with the ability to balance advisory and operational responsibilities.
Minimum Certifications:
● Security+
● CySA+
● Any additional cybersecurity-related certifications will be an advantage
Cyber Security Consultant employer: InfoSec People Ltd
Contact Detail:
InfoSec People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cyber Security Consultant
✨Tip Number 1
Make sure to showcase your strong communication and interpersonal skills during the interview. Since you'll be engaging with both technical and non-technical stakeholders, demonstrating your ability to explain complex cybersecurity concepts in simple terms can set you apart.
✨Tip Number 2
Familiarize yourself with common service delivery processes and security platforms like SIEM, IPS, and IDS. Being able to discuss these tools and how you've used them in past experiences will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of your crisis management experience. Highlight specific situations where you led a team through a critical incident, as this role requires strong leadership under pressure.
✨Tip Number 4
Research the company’s current cybersecurity strategies and recent incidents they’ve handled. This knowledge will not only help you tailor your responses but also demonstrate your genuine interest in their operations and your proactive approach.
We think you need these skills to ace Cyber Security Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Cyber Security Consultant position. Understand the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in cybersecurity, particularly in service delivery, incident management, and client relationship management. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the role but also showcases your understanding of the company's services and how you can contribute to their success. Mention any relevant certifications and experiences that make you a strong candidate.
Highlight Soft Skills: Since strong communication and interpersonal skills are crucial for this role, make sure to provide examples in your application that demonstrate your ability to engage with both technical and non-technical stakeholders effectively.
How to prepare for a job interview at InfoSec People Ltd
✨Showcase Your Communication Skills
As a Cyber Security Consultant, you'll need to engage with both technical and non-technical stakeholders. Practice explaining complex cybersecurity concepts in simple terms to demonstrate your strong communication skills during the interview.
✨Prepare for Crisis Management Scenarios
Expect questions about your experience in crisis management. Be ready to discuss specific incidents you've handled, your leadership approach, and how you ensured effective resolution while maintaining client trust.
✨Highlight Your Service Delivery Experience
Since the role involves overseeing service delivery and ensuring SLA compliance, prepare examples of how you've successfully managed service delivery processes in previous roles. This will show your understanding of the importance of client satisfaction.
✨Demonstrate Your Strategic Thinking
Be prepared to discuss how you've contributed to the development and implementation of cybersecurity strategies. Share examples that illustrate your ability to balance advisory and operational responsibilities effectively.