At a Glance
- Tasks: Provide strategic advice on software implementation and improve customer service in housing.
- Company: Join a social enterprise focused on continual improvement in the property technology sector.
- Benefits: Flexible consultancy role with competitive pay and the chance to make a real impact.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Shape the future of housing software while enhancing your consultancy skills.
- Qualifications: Experience in housing IT, data migration, and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Housing Software professional with technical and functional experience? Do you have experience with Repairs, Maintenance & Property Services software having been involved in data migrations, systems implementations and upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Consultant to provide strategic advice into decision making to improve customer service.
This role is offered on a 6-12 month consultancy basis, Outside IR35. The primary objective of this role will be to provide customer consultancy in relation to software implementation best practice, data migration, interfaces, configuration options, workflows, training, testing, documentation, reporting, and business processes.
Your day-to-day responsibilities will include:
- Mapping customer business processes
- Configuring applications to customer specifications
- Advising on best practice
- User acceptance testing
- Running train-the-trainer sessions
- Supporting user & customer documentation
- Providing advice, guidance and assistance in reporting
Must have:
- Experience of working within a Social Housing IT environment, possibly as part of an Implementation team or project, either as a Business/Systems Analysis, Application Consultant/Analyst, Systems Administration, and/or Application Support or a similar capacity.
- Property Services modular experience in Responsive Repairs, Planned Maintenance, Contractor, and/or Asset Management.
- Experience with a Social Housing Repairs, Maintenance, Mobile Working, Scheduling or Job Costing system (Such as Aareon 1st Touch /Versaa, Open Contractor, Total Mobile/Connect, Agile365, Maintain, Servitor, Advanced Field Services/DRS, Oneserve, Accuserv, Uniclass - or - the modules integrated within an overarching Social Housing Management System (Such as NEC/Northgate Housing, MRI Enterprise/Orchard Housing, Aareon QL, Civica Cx, NEC/Northgate Housing, Capita ONE/OPENHousing, MIS ActiveH, etc).
- Data Migration/ETL Experience
- SQL scripting
- Interfacing
As an individual you will be self-motivated, deadline driven and able to work under your own steam. You will also be organised and an excellent communicator, who is customer facing, customer service driven and able to be influential and converse with customers at all levels.
If this sounds like your next move and you want to take advantage of this exciting opportunity, then please apply today to continue your consultancy career in adding value to a social enterprise in need of advice and structure.
Repairs System Consultant employer: Informed Recruitment
Informed Recruitment is an excellent employer, offering a dynamic work environment in Liverpool that fosters professional growth and development. With a strong focus on project governance and coordination, employees benefit from a competitive salary, a comprehensive benefits package including a contributory pension and generous leave, and the chance to work on impactful projects within a progressive management consultancy. The hybrid working model promotes a healthy work-life balance while encouraging collaboration and innovation among team members.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs System Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Informed Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Informed Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Informed Recruitment!
✨Direct Apply to Informed Recruitment
Let's not forget to apply directly through the Informed Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Repairs System Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Informed Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Informed Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Informed Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
