At a Glance
- Tasks: Provide strategic advice on software implementation and improve customer service in housing.
- Company: Join a social enterprise focused on continual improvement in the property technology sector.
- Benefits: Flexible consultancy role with competitive pay and the chance to make a real impact.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Shape the future of housing software while enhancing your consultancy skills.
- Qualifications: Experience in housing IT, data migration, and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Housing Software professional with technical and functional experience? Do you have experience with Repairs, Maintenance & Property Services software having been involved in data migrations, systems implementations and upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Consultant to provide strategic advice into decision making to improve customer service.
This role is offered on a 6-12 month consultancy basis, Outside IR35. The primary objective of this role will be to provide customer consultancy in relation to software implementation best practice, data migration, interfaces, configuration options, workflows, training, testing, documentation, reporting, and business processes.
Your day-to-day responsibilities will include:
- Mapping customer business processes
- Configuring applications to customer specifications
- Advising on best practice
- User acceptance testing
- Running train-the-trainer sessions
- Supporting user & customer documentation
- Providing advice, guidance and assistance in reporting
Must have:
- Experience of working within a Social Housing IT environment, possibly as part of an Implementation team or project, either as a Business/Systems Analysis, Application Consultant/Analyst, Systems Administration, and/or Application Support or a similar capacity.
- Property Services modular experience in Responsive Repairs, Planned Maintenance, Contractor, and/or Asset Management.
- Experience with a Social Housing Repairs, Maintenance, Mobile Working, Scheduling or Job Costing system (Such as Aareon 1st Touch /Versaa, Open Contractor, Total Mobile/Connect, Agile365, Maintain, Servitor, Advanced Field Services/DRS, Oneserve, Accuserv, Uniclass - or - the modules integrated within an overarching Social Housing Management System (Such as NEC/Northgate Housing, MRI Enterprise/Orchard Housing, Aareon QL, Civica Cx, NEC/Northgate Housing, Capita ONE/OPENHousing, MIS ActiveH, etc).
- Data Migration/ETL Experience
- SQL scripting
- Interfacing
As an individual you will be self-motivated, deadline driven and able to work under your own steam. You will also be organised and an excellent communicator, who is customer facing, customer service driven and able to be influential and converse with customers at all levels.
If this sounds like your next move and you want to take advantage of this exciting opportunity, then please apply today to continue your consultancy career in adding value to a social enterprise in need of advice and structure.
Repairs System Consultant employer: Informed Recruitment
Informed Recruitment is an excellent employer, offering a dynamic work environment in Liverpool that fosters professional growth and development. With a strong focus on project governance and coordination, employees benefit from a competitive salary, a comprehensive benefits package including a contributory pension and generous leave, and the chance to work on impactful projects within a progressive management consultancy. The hybrid working model promotes a healthy work-life balance while encouraging collaboration and innovation among team members.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs System Consultant
✨Get Involved in IT Consulting Communities
Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.
✨Showcase Your Skills with a Public Portfolio
Create a portfolio website where you showcase your IT consulting projects, case studies, and testimonials from past clients. This not only builds your credibility but also makes it easier for potential clients to see what you can offer.
✨Utilise Freelance Platforms
Don’t shy away from platforms like Upwork or Freelancer. They're great for finding freelance gigs in IT consulting. Just make sure your profile is well-crafted and highlights your skills effectively—first impressions matter!
✨Tap into Your Network
Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at Informed Recruitment for the best chance!
We think you need these skills to ace Repairs System Consultant
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of Informed Recruitment and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and Informed Recruitment time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at Informed Recruitment
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to Informed Recruitment. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.
✨Be Prepared for Hypothetical Scenarios
Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
