At a Glance
- Tasks: Provide strategic advice on software implementation and improve customer service in housing.
- Company: Join a social enterprise focused on continual improvement in the property technology sector.
- Benefits: Flexible consultancy role with competitive pay and the chance to make a real impact.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Shape the future of housing software while enhancing your consultancy skills.
- Qualifications: Experience in housing IT, data migration, and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Housing Software professional with technical and functional experience? Do you have experience with Repairs, Maintenance & Property Services software having been involved in data migrations, systems implementations and upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Consultant to provide strategic advice into decision making to improve customer service.
This role is offered on a 6-12 month consultancy basis, Outside IR35. The primary objective of this role will be to provide customer consultancy in relation to software implementation best practice, data migration, interfaces, configuration options, workflows, training, testing, documentation, reporting, and business processes.
Your day-to-day responsibilities will include:
- Mapping customer business processes
- Configuring applications to customer specifications
- Advising on best practice
- User acceptance testing
- Running train-the-trainer sessions
- Supporting user & customer documentation
- Providing advice, guidance and assistance in reporting
Must have:
- Experience of working within a Social Housing IT environment, possibly as part of an Implementation team or project, either as a Business/Systems Analysis, Application Consultant/Analyst, Systems Administration, and/or Application Support or a similar capacity.
- Property Services modular experience in Responsive Repairs, Planned Maintenance, Contractor, and/or Asset Management.
- Experience with a Social Housing Repairs, Maintenance, Mobile Working, Scheduling or Job Costing system (Such as Aareon 1st Touch /Versaa, Open Contractor, Total Mobile/Connect, Agile365, Maintain, Servitor, Advanced Field Services/DRS, Oneserve, Accuserv, Uniclass - or - the modules integrated within an overarching Social Housing Management System (Such as NEC/Northgate Housing, MRI Enterprise/Orchard Housing, Aareon QL, Civica Cx, NEC/Northgate Housing, Capita ONE/OPENHousing, MIS ActiveH, etc).
- Data Migration/ETL Experience
- SQL scripting
- Interfacing
As an individual you will be self-motivated, deadline driven and able to work under your own steam. You will also be organised and an excellent communicator, who is customer facing, customer service driven and able to be influential and converse with customers at all levels.
If this sounds like your next move and you want to take advantage of this exciting opportunity, then please apply today to continue your consultancy career in adding value to a social enterprise in need of advice and structure.
Repairs System Consultant employer: Informed Recruitment
Informed Recruitment is an exceptional employer, offering a unique opportunity for a Repairs System Consultant to thrive in a dynamic social enterprise environment. With a strong focus on employee growth and development, we foster a culture of continual improvement and collaboration, ensuring that our team members can make a meaningful impact while enjoying the benefits of flexible consultancy arrangements. Join us to be part of a mission-driven organisation that values your expertise and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs System Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing software industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to Repairs and Maintenance software. Practise your answers, focusing on your experience with data migrations and system implementations. Confidence is key!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your past projects, especially those involving customer consultancy and software configuration. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let's get you that dream job!
We think you need these skills to ace Repairs System Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repairs System Consultant role. Highlight your experience with Housing Software and any relevant projects you've worked on, especially those involving data migrations and system implementations.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've improved customer service in previous positions and how your skills align with our needs.
Showcase Your Technical Skills:Don’t forget to mention your technical skills, especially your experience with SQL scripting and interfacing. We want to see how you can bring your expertise to our team and help us improve our software solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you started on this exciting journey with us!
How to prepare for a job interview at Informed Recruitment
✨Know Your Software Inside Out
Make sure you’re well-versed in the specific Repairs, Maintenance & Property Services software mentioned in the job description. Brush up on your knowledge of systems like Aareon 1st Touch or NEC/Northgate Housing, and be ready to discuss how you've used them in past roles.
✨Showcase Your Data Migration Skills
Prepare examples of your experience with data migrations and ETL processes. Be ready to explain the challenges you faced and how you overcame them, as this will demonstrate your problem-solving abilities and technical expertise.
✨Communicate Clearly and Confidently
Since the role is customer-facing, practice articulating your thoughts clearly. Use examples from your previous roles to illustrate your communication skills, especially when discussing how you’ve trained users or provided consultancy.
✨Understand the Social Housing Context
Familiarise yourself with the social housing sector and its unique challenges. Being able to speak knowledgeably about how technology can improve customer service in this field will set you apart from other candidates.
