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- Tasks: Support property management applications and enhance system performance remotely.
- Company: A social enterprise consultancy focused on impactful solutions.
- Benefits: Competitive salary, excellent pension, and professional development opportunities.
- Why this job: Make a difference in housing systems while working from anywhere.
- Qualifications: Experience in second line support, SQL skills, and ITIL knowledge.
- Other info: Join a mission-driven team with a focus on customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A social enterprise consultancy is seeking a Systems Improvement Officer to provide support for property management applications. The role involves application support, system development, and help desk services, contributing to customer satisfaction.
Ideal candidates will have experience in second line support and systems improvement, with skills in SQL and ITIL practices.
The position is remote, offering a competitive salary and benefits package including excellent pension and professional development opportunities.
Remote Housing Systems Improvement Analyst employer: Informed Recruitment
Contact Detail:
Informed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Housing Systems Improvement Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or through professional groups. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since it's a social enterprise. Be ready to discuss how your experience in second line support and systems improvement aligns with their mission.
✨Tip Number 3
Show off your skills! If you've got experience with SQL and ITIL practices, make sure to highlight specific examples during your conversations. We want to see how you can contribute to customer satisfaction and system development.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Housing Systems Improvement Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in second line support and systems improvement. We want to see how your skills in SQL and ITIL practices can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about property management applications and how you can enhance customer satisfaction through your role.
Showcase Relevant Experience: When detailing your previous roles, focus on specific examples where you've improved systems or provided exceptional application support. We love seeing real-world impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Informed Recruitment
✨Know Your Systems
Make sure you brush up on your knowledge of property management applications and systems improvement. Familiarise yourself with common issues and solutions in second line support, as well as the specific tools and technologies mentioned in the job description, like SQL and ITIL practices.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved issues or improved systems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating how your contributions led to increased customer satisfaction.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to system development and how they measure success in customer satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Emphasise Remote Work Skills
Since this position is remote, highlight your experience with remote collaboration tools and your ability to work independently. Discuss how you manage your time effectively and stay organised while working from home, as these skills are crucial for success in a remote role.
