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For Companies At a Glance
- Tasks: Manage member accounts and enhance customer service delivery in a dynamic environment.
- Company: Leading resource provider in the Housing sector with a focus on customer satisfaction.
- Benefits: Competitive salary, health benefits, generous holiday allowance, and hybrid working options.
- Why this job: Join a team that values relationships and offers a chance to make a real impact.
- Qualifications: Strong customer service and account management skills with a consultative approach.
- Other info: Exciting opportunity for career growth in a supportive and flexible work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading resource provider in the Housing sector is seeking a Member Recruitment Partner to enhance customer service delivery. The candidate should possess strong customer service and account management skills, with a consultative approach to building relationships.
Responsibilities include managing member accounts and ensuring the seamless provision of services. The role offers hybrid working opportunities and includes a competitive salary along with health benefits and generous holiday allowance.
Member Services & Accounts Coordinator (Hybrid) employer: Informed Recruitment
Contact Detail:
Informed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Services & Accounts Coordinator (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the housing sector. They can give you insider info about the company culture and what it takes to succeed in roles like Member Services & Accounts Coordinator.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and account management. We recommend using the STAR method to structure your answers, showcasing your consultative approach and relationship-building skills.
✨Tip Number 3
Showcase your passion for the housing sector! During interviews, share your thoughts on current trends and challenges in the industry. This will demonstrate your commitment and knowledge, making you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Member Services & Accounts Coordinator (Hybrid)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Member Services & Accounts Coordinator role. Highlight your customer service and account management skills, and show us how your experience aligns with the responsibilities mentioned in the job description.
Showcase Your Relationship-Building Skills: In your application, emphasise your consultative approach to building relationships. We want to see examples of how you've successfully managed accounts and enhanced customer service delivery in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate straightforward communication that gets to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application reaches us quickly and allows you to easily track your application status. Plus, it’s a great way to show your enthusiasm for joining our team!
How to prepare for a job interview at Informed Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled challenging situations in the past and how you can apply those experiences to enhance member satisfaction.
✨Showcase Your Account Management Skills
Prepare specific examples of how you've successfully managed accounts or relationships in previous roles. Highlight your consultative approach and how it has led to positive outcomes for both clients and the company.
✨Research the Housing Sector
Familiarise yourself with current trends and challenges in the housing sector. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you, especially in a hybrid working environment.
