At a Glance
- Tasks: Advise on best practices for system implementation and configuration in housing software.
- Company: Join a modernising organisation focused on enhancing customer service.
- Benefits: 3-month contract, outside IR35, with potential for career growth.
- Other info: Friendly team environment with opportunities for professional development.
- Why this job: Make a real impact by improving housing systems and services.
- Qualifications: Experience in housing software implementation and modular configuration is essential.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Housing Software Consultant? Do you have experience of the configuration of CRM, Customer Engagement, Support Services, Self Serve Portal modules having been involved in systems implementations and upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Implementation Consultant with all around modular experience for an organisation that are modernising and undergoing a systems upgrade.
The role will involve advising my client on implementation best practice, system build, configuration options, training, testing, documentation, reporting, data migration and housing business process capture. Any involvement in these fields would be highly beneficial to your application and experience with a variety of systems modules would be ideal for this role. Social Housing business experience and time spent working on housing software implementation, upgrade or day-to-day upkeep are necessary experiences for this position.
Must Have- Experience working in an implementation capacity (implementation, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications - specifically configuration experience
- Experience with a Social Housing Management System (Such as NEC Housing, MRI Enterprise/Orchard Housing, MRI Housing One/OPENHousing, Civica Cx Housing, Aareon QL/MIS ActiveH/Homemaster, Rubixx, etc)
- Modular experience - CRM, Customer Engagement, Support Services, Self Serve Portal modules
- Business Analysis
If this role describes you, then please apply without delay for the opportunity to achieve your potential and continue your consultancy career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Housing Systems Configuration Consultant - CRM, Customer Engagement, Self-Service Portal, Support Services employer: Informed Recruitment
Join a forward-thinking organisation that values innovation and employee development, offering a collaborative work culture where your expertise in housing software implementation will be recognised and rewarded. With a focus on modernising systems and enhancing customer service, you'll have the opportunity to grow your skills while contributing to meaningful projects that make a real difference in the social housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Systems Configuration Consultant - CRM, Customer Engagement, Self-Service Portal, Support Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing software industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with CRM, Customer Engagement, and other relevant modules. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around implementation best practices and system configurations. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting roles that match your skills. Plus, applying directly gives you a better chance of being noticed by our hiring team.
We think you need these skills to ace Housing Systems Configuration Consultant - CRM, Customer Engagement, Self-Service Portal, Support Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CRM, Customer Engagement, and other relevant modules. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements in housing software implementation!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description.
Showcase Your Modular Experience:Since modular experience is key for this role, make sure to detail your work with various systems like NEC Housing or Civica Cx. We love seeing how you’ve tackled challenges in these areas, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Informed Recruitment
✨Know Your Systems
Make sure you brush up on the specific Housing Management Systems mentioned in the job description, like NEC Housing or Civica Cx. Being able to discuss your hands-on experience with these systems will show that you're not just familiar but also capable of hitting the ground running.
✨Showcase Your Modular Experience
Prepare to talk about your experience with CRM, Customer Engagement, and Self-Service Portal modules. Have examples ready that demonstrate how you've configured these systems in past roles, as this will highlight your relevant skills and make you stand out.
✨Implementation Best Practices
Familiarise yourself with implementation best practices. Be ready to discuss how you've approached system builds, configurations, and training in previous projects. This shows that you understand the process and can contribute effectively from day one.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's current systems upgrade and their goals for the future. This not only shows your interest in the role but also gives you a chance to demonstrate your knowledge about the industry and the specific challenges they might face.
