Job Description
Are you an experienced Business Analyst? Do you have specific experience of working of Council Revenues & Benefits software implementations or business process improvements? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take a key role in the procurement and implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme. This contract is offered on an initial three-to-six-month basis with scope to run - and outside of IR35.
The purpose of your role new role will be to shape, develop, and own end to end As-Is/To-Be business solutions, business analysis activities, and the development of business requirements, and/or develop functional and non-functional requirements for procurement. Your day-to-day responsibilities will include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities.
Essential
- Demonstrable commercial experience of effectively working independently as a Business Analysis.
- Strong experience mapping As Is/To Be processes and User Acceptance Testing (UAT);
Developing functional and non-functional requirements.
- Experience working with Revenues & Benefits, Council Tax, Non-Domestic Rates, Housing Benefits business processes.
- Excellent communication skills and strong work ethic.
Desirable
- Demonstrable experience of working with dedicated housing repairs or assets software from suppliers such as Civica, MRI or NEC
- Experience of Customer Account/Citizen Access software such as Jadu, Granicus, IE4, Abavus, Infoshare, Ascendant or similar
- SQL Scripting
- Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar).
As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. The contract is offered outside IR35 on an initial three-to-six-month basis with scope to run. The role is home based and offered outside of IR35. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay as interview slots are waiting be filled.
Business Analyst - Rev/Bens/CA processes employer: Informed Recruitment
Informed Recruitment is an exceptional employer that prioritises employee growth and development within a collaborative and supportive work culture. Located in a vibrant area, we offer competitive benefits and unique opportunities to engage in meaningful projects that drive transformation and improvement in the property sector. Join us to be part of a team that values your contributions and fosters a dynamic environment for professional advancement.
