Business Analyst

Are you an experienced Business Analyst with a proven ability in delivering concurrent business solutions within IT/change programmes and projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to work on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resources to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern environment championing continual improvement.

The purpose of the role will be to take a lead on all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes.

Your day-to-day responsibilities will include:

• Driving the business goals ensuring that they are understood and documented;
• Engaging with key stakeholders to complete robust analysis in line with the overall delivery plan;
• Using Lean and Lean Six to drive efficiencies and improvements;
• The production of artefacts such as Process architectures, Process Designs, Logical Data Models, Agile user Journeys amongst others;
• Working to continuously improve business analysis practice;
• Mentoring and supporting direct reports;
• Requirement gathering ensuring robust elicitation & validation;
• Translating business requirements into functional & technical specifications by engaging with internal & external stakeholders;
• Improving existing business processes, artefact production, solution support and user acceptance testing;
• Change impact assessments amongst other responsibilities.

Must Have

• Demonstrable commercial experience of effectively working independently as a Business Analyst.
• A track record of delivering tangible process improvements utilising Lean, Six Sigma or other process improvement techniques.
• Experience of Business Process Modelling, leveling methods and/or BPMN 2.0 experience.
• Previous experience of delivering in both an Agile/Scrum and iterative/Waterfall environment.
• Robust artefact creation and documentation.
• Some formal certification such as BCS Foundation as a minimum, and evidence of working towards BCS Diploma Business Analysis certification (or similar level).

Nice to Have

• Experience of Cloud Adoption projects and/or ERP SaaS solutions such as Oracle Fusion, Salesforce, SAP, Microsoft Dynamics 365 or similar.
• Experience in property management processes such as Income Management, Rents, Service Charges, Leasehold, Estates, Tenancies, Allocations, Lettings, Repairs, Maintenance, Assets, Customers, or similar.
• Lean or Lean Six Sigma accreditation.

As an individual you will have a strong and proven analytical background with working on large and complex projects and programmes from the concept stage through to the operational acceptance, excellent problem-solving skills, and attention to detail, be a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated.

Alongside a competitive salary you will receive an impressive benefits package that includes a bonus scheme, generous employer matched pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be hybrid based, with one or two days spent in the office in Hampshire on a weekly basis.

If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.