At a Glance
- Tasks: Engage with partners, build relationships, and promote collaboration in the construction and housing sectors.
- Company: Join a dynamic social enterprise focused on customer service and community impact.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting expansion phase with plenty of opportunities for career advancement.
- Why this job: Make a difference by supporting partnerships that enhance community services and social value.
- Qualifications: Experience in customer service or account management, with strong relationship-building skills.
The predicted salary is between 33075 - 40425 £ per year.
Are you an experienced Customer Services Manager, Account Manager, Partnerships Manager, Supply Chain Manager, Member Services Manager, or similar?
Can you support customers, build relationships, and promote opportunities for collaborative working?
If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Partnerships Manager.
Informed Recruitment are a specialist provider of contract and permanent resources to the Housing Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.
The objective of the role will be to proactively engage with supply chain partners, build strong relationships, and promote collaborative working.
Your day-to-day responsibilities will include engaging with and supporting partners; compiling management, operational, and supply chain reports; communicating potential opportunities; the identification of potential new suppliers as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; procurement requirements and identifying opportunities for social value; supporting contract pack creating; and onboarding new suppliers whilst drafting, sending, tracking c...
Partnerships & Account Manager - Construction, Asset Management, Property Services, Housing in Warrington employer: Informed Recruitment LTD
Informed Recruitment is an excellent employer, offering a dynamic work environment where driven professionals can thrive in their careers. With a strong focus on employee development, competitive salaries, and a comprehensive benefits package, including health and life insurance, this modern management consultancy fosters a collaborative culture that values innovation and continuous improvement. Located in Liverpool, the hybrid working model allows for flexibility while engaging in impactful projects that contribute to both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Partnerships & Account Manager - Construction, Asset Management, Property Services, Housing in Warrington
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Informed Recruitment LTD. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Informed Recruitment LTD before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Partnerships & Account Manager - Construction, Asset Management, Property Services, Housing in Warrington
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Informed Recruitment LTD:Your cover letter is your chance to shine! Tell us why you want to work at Informed Recruitment LTD specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Informed Recruitment LTD!
How to prepare for a job interview at Informed Recruitment LTD
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
